Business Profile - New England Coastal Traders

Latest Reviews

See all 49 reviews

- 5 / 5 stars

Device in Great shape. Thank you!

CPR Grand Rapids - Mar 08, 2024

Samsung Galaxy Tab S8

- 5 / 5 stars

Condition as described, fast and secure shipping. Very satisfied.

Richard M. - Jan 27, 2024

Samsung Galaxy S22

- 5 / 5 stars

Very nice pictures are very accurate

Eddie W. - Jan 05, 2024

Samsung Galaxy Z Flip3 5G

- 5 / 5 stars

The phone was exactly as described! I bought it on Sunday, it shipped Monday and I had the phone by Wednesday. It came with tracking info and the phone was packaged well. The phone came in a small Manila envelope that was bubble wrapped; that envelope was put in a small box with padding and that box was placed in a plastic bubble wrapped fedex envelope. I’m glad it was packed like this since it rained a little bit the day of delivery (phone was perfectly fine thanks to the packaging). This was my first purchase on Swappa and I’m very happy. 10/10 recommend this seller. I was also pleasantly surprised that the phone came with a charger and the small tool that helps you insert the SIM card. I tested everything in the Swappa checklist and phone diagnostic that the seller included. Everything is fully functioning.

Joss Y. - Dec 01, 2023

Apple iPhone 13

- 5 / 5 stars

Great. Thank you.

Allen D. - Nov 29, 2023

Samsung Galaxy Z Flip4 5G

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About

New England Coastal Traders is a family-owned Cell Phone Refurbisher based in New England. Combining a fundamental understanding of evolving technologies and the latest in diagnostic software, we are able to provide customers with a safe and trustworthy source for high quality, pre-owned devices. We are proud to help eliminate e-waste and connect people with affordable and accurately graded cell phones. By offering extensive insight into the functionality of each device along with exceptional after-sale support, we are helping to build consumer confidence when purchasing pre-owned devices.

Shipping Policies

-We ship within 24 hours upon receiving the order (1 business day).
-Orders placed on the weekend will ship Monday, orders placed on Holidays will ship as soon as carriers resume operations
-Packages are shipped via FedEx 2Day and are usually delivered within 2Days after pickup
-Orders placed before 12pm Eastern Time typically ship out 'Same Day'
-Orders placed after 12PM Eastern Time will ship the following business day

***We do NOT ship internationally***

Return & Refund Policies

Devices can be returned at no cost within 30 Days no questions asked as long as:
-The device is in the same condition it was originally shipped in (charging cables are not required to be returned)
-The device has been factory reset and any/all user accounts have been disconnected (if the device has not been properly reset we will charge a restocking fee up to 50%)
-The device has not been opened or had parts removed/replaced
-We do NOT accept return from outside the USA. If the device has been forwarded or otherwise removed from the United States then it is the customers responsibility to provide their own shipping solution for the return.

***NOTE***
We log and track all IMEI's and Serial numbers. Mismatched SERIAL/IMEI info may result in denial of your return.

Disclosure: This site contains affiliate links to other sites. We may receive commissions for purchases made through these links.