
MobileWorld NY LLC
On Swappa since
Location:
Long Island City, New York
US
Enterprise
Reviews
I received a faulty device that wouldn't even power on or charge. It took a ridiculous amount of time to get a response and as of now I've still not had my money refunded or a device matching the description shipped to me. I've had to involve Swappa support to get the seller to respond with an apology and return label. It's been 2 weeks and I've not been able to find resolution. This is the first time I've had a negative experience on Swappa and they've tried to help me get the issue resolved but I would strongly advise steering clear of this seller.
I wish there had been better communication that didn't require me to escalate to Swappa. Otherwise, the item was received as advertised.
About
MobileWorld NY LLC is one of the largest eCommerce sellers of refurbished cellphones and electronics. MobileWorld specializes in brands such as Apple, Samsung and other leading manufacturers.
Headquartered in New York City, MobileWorld is a global leader in extending the lifecycle of traded-in mobile devices through testing, repairing, recycling & refurbishing. MobileWorld has direct relationship with all the leading wireless carriers enabling MobileWorld to have access to all major brand devices for eCommerce market.
MobileWorld NY LLC has also obtained certificates in:
- Registered Small Business
- Minority Owned Business
- ISO 45001:2018 Certification (Occupational Health and Safety Management System)
- ISO 14001:2015 Certification (Environmental Management System)
Shipping Policies
We provide FREE shipping on all orders!
Standard delivery time is within 2 - 5 business days of receiving payment if not expedited.
Return & Refund Policies
All our devices come with a Free 30 Day return.
If returning please erase ALL passcodes and sign out of your iCLOUD/GOOGLE accounts before resetting the device completely.
All items being returned must be returned in the same condition you received it in and please send back the slip/invoice in your package back as well to identify your return.
Please keep in mind that we do not ship internationally and if you are not satisfied, shipping label(s) are not provided for international return(s).
Disclosure: This site contains affiliate links to other sites. We may receive commissions for purchases made through these links.
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