B2B Mobile Auction

B2B Mobile Auction

On Swappa since May 19, 2017 (8 years, 9 months)

Location: Owings Mills, MD United States US

Enterprise


59 Reviews • 5.0 Stars
Sold: 284 Bought: 0 Active: 116

- 5 / 5 stars

Fast shipping, thanks!

- 5 / 5 stars

Thank you for mailing it out so quickly!

- 5 / 5 stars

very fast delivery, sufficient packaging (and a cord, thx), light damage (probably preexisting), software annoying but unrelated to the seller

- 5 / 5 stars

Item arrived quickly and as described. Very professional.

- 5 / 5 stars

Everything as described, all in working order! Packed well, shipped promptly. Great price for a simple, first phone.

- 5 / 5 stars

Good seller A++

- 1 / 5 stars

Phone was advertised as "Mint" and was not mint at all. Multiple signs of wear. Bad impact marks on the corners, scratches on the front screen and back glass. A phone like this would be normally classed as "Fair".

I contacted them through Swappa about it and they used AI to reply to me. Not once was I speaking to an actual person. To top that all off, YOU have to pay for return shipping and any related costs if you want to return their fucked up phone. If you want a refund, it gets deducted. Scummy company, bad faith practices, I believe they are intentionally acting fraudulently. If I have to complain and spend my own money sending back the phone that I paid for then I am simply not going to bother, and I believe that they are intentionally capitalizing on most people not wanting to go through all that as well. Do not buy any listings from this seller until they start taking pictures of the exact phone they're offering. Don't make the same mistake I did.

- 5 / 5 stars

Fast shipping, good phone

- 5 / 5 stars

I really love the phone. I ordered a Mint and the condition was brand new

- 5 / 5 stars

Very good seller
Phone is in great condition as it is stated

About


B2B Mobile Auction is a Baltimore-based, R2 Certified business specializing in used and new cell phones and electronics. We test all pre-owned products on-site and supply wholesalers, distributors and retailers with the most popular models at affordable prices.

Shipping Policies


Same-day shipping on business day orders placed before 3pm EST.
Free Express shipping within the Continental USA.
Our Warehouse is operational Monday to Friday.

Return & Refund Policies


60 DAY RETURN POLICY FOR DEVICE ISSUES:
Customers may return their device within 60 days of receiving it if any issues arise, excluding accidental damage. To be eligible for a return, the device must be in the same condition as received, with no signs of misuse or physical damage caused by the customer.

RESTOCKING FEE FOR CANCELLED ORDERS:
A 7.5% restocking fee will apply to any cancelled orders, including those returned for reasons other than a device issue.

RETURN PROCESS:
• Customers must contact Swappa support within the 60-day window to initiate a return.
• Once the return is approved, customers will receive instructions on how to ship the device back.
• Refunds will be processed once the device is received and inspected. Any applicable restocking fees will be deducted from the refund.


Disclosure: This site contains affiliate links to other sites. We may receive commissions for purchases made through these links.

Get Help, Fast

Email

[email protected]

Need help with a listing or a sale?

Submit Help Request

Helpful Links

Swappa's typical response time for help requests is around 20 minutes... That's really fast

Cart, Full of Deals

Your cart is empty :(