LIGHTNING CONTROLS

LIGHTNING CONTROLS

On Swappa since Oct. 15, 2013 (11 years, 7 months)

Location: Minneapolis, MN United States US


1777 Reviews • 5.0 Stars
Sold: 2921 Bought: 0 Active: 0

- 5 / 5 stars

Everything as described from seller

- 5 / 5 stars

Thank you so very much. This is a surprise bday gift. So happy it was sent in record time! Enjoy today’s snow????

- 5 / 5 stars

thanks

- 5 / 5 stars

thanks

- 5 / 5 stars

Fast delivery. Item came as described.

- 5 / 5 stars

Ordered 2 phones, both of which shipped shipped super quickly. They were just as described/shown and work great. Thanks for a smooth sale!

- 5 / 5 stars

Ordered 2 phones, both of which shipped shipped super quickly. They were just as described/shown and work great. Thanks for a smooth sale!

- 5 / 5 stars

Easy peasy lemon squeeze.

- 1 / 5 stars

This seller says they do their best to provide great customer support, but yet after multiple attempts reaching out to them via Swappa about an issue with the device they sold me and getting no response, Swappa support recommended for me to request a refund through PayPal because this seller will not respond to them either. It seems they root their devices, so if you purchase a phone with software specific to a certain carrier it is not because they flash different software on it and change the look and fuctionality of it. If you want a clean, out of the box software experience that hasn't been adjusted in any way, I wouldn't buy a phone from this seller. Also, if you want a seller that will help you with a return or exchange when their is an issue with your purchase I wouldn't risk buying from this seller. I try not to give negative reviews ever, but this seller's lack of response or solution has caused me to have to. They will not even answer Swappa back and it will be a month soon.

- 5 / 5 stars

Quick delivery and good quality

About


Lightning Controls LLC was founded in late 2014 with the goal of providing a re-use life to devices that would have been otherwise disposed of. We work on a strong belief in re-use and fair business practices with the intention of building great relationships with every individual retail customer and business that we work with.

Shipping Policies


Express shipping charge is for USPS Express Mail. During Holidays or delayed USPS times of the year, your express package may be converted to use FedEx 2 Day to ensure timely delivery.

99% of orders are shipped the NEXT business day after your order is placed and paid for.

We utilize FedEx and USPS for shipments, depending on value and buyer location.

Return & Refund Policies


**7 DAY RETURN POLICY**

Buyer pays return shipping for unwanted items. Unwanted returns must be shipped with tracking within 7 days of delivery. Refunds are given within 2-3 business days of delivery of the returned device.

If such a return is approved and the device is returned in the same condition as sent, a 10% restocking fee + 4% PAYPAL Retainer fee will be applied to the refund, restocking fee never to exceed $75. Devices $150 and below will be charged at a flat $25 restocking fee.

If a device is returned in altered condition, you maybe denied a refund and the item returned back to you or the deduction from the refund may exceed the above terms as needed and is under the discretion of Lightning Controls LLC and our authorized agents in this situation.

In the unfortunate event a device becomes defective within the 50 day warranty period, we will issue return postage credits up to the current 1lb USPS rate + signature service ($750+) upon a successful return. No additional fees are charged in this situation.


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