Reviews

All (1777) Positive (1658) Neutral (61) Negative (58)

- 5 / 5 stars

(no additional description provided)

Jacintha G. - Jan 03, 2019 *

- 5 / 5 stars

Good product fast shipping. Although only to find out price is lower on apple site. oh well my mistake. ..

Joel L. - Jan 03, 2019 *

- 1 / 5 stars

This company is NOT a trusted seller. I am out $100 for repairs made to this phone within the week after it arrived. Whats worse is that the defects, including a non-apple battery, made the phone dangerous to use: the battery bubbled and exploded in the repair technician's hands! Thank Goodness, it wasn't my daughter who opened the phone, and got burned! This seller didn't stand by his product. Unfortunately, for me, I couldn't simply return the phone, as my daughter was leaving for college and she needed a phone, so I paid for the repairs, but WILL NEVER DO BUSINESS with this seller again! You shouldn't either!

Helen R. - Jan 03, 2019 *

- 5 / 5 stars

The phone is better than I anticipated and works great. The shipping was very fast and was a very smooth transaction. Thank you!

Jeremiah - Jan 03, 2019 *

- 5 / 5 stars

(no additional description provided)

Elliott X. - Jan 03, 2019 *

- 5 / 5 stars

Shipped fast, arrived as advertised, packed well. No problem, thanks.

Thomas R. - Jan 03, 2019 *

- 5 / 5 stars

(no additional description provided)

Ronique D. - Jan 03, 2019 *

- 5 / 5 stars

Thanks, the cellphone is awesome. Really great service by you.

Jose T. - Jan 03, 2019 *

- 5 / 5 stars

Received in a very timely manner.

Brian R. - Jan 03, 2019 *

- 5 / 5 stars

WOW it looks brand new! If I ever need another phone for whatever reason, I'm going straight here!

April C. - Jan 03, 2019 *

About

Lightning Controls LLC was founded in late 2014 with the goal of providing a re-use life to devices that would have been otherwise disposed of. We work on a strong belief in re-use and fair business practices with the intention of building great relationships with every individual retail customer and business that we work with.

Shipping Policies

Express shipping charge is for USPS Express Mail. During Holidays or delayed USPS times of the year, your express package may be converted to use FedEx 2 Day to ensure timely delivery.

99% of orders are shipped the NEXT business day after your order is placed and paid for.

We utilize FedEx and USPS for shipments, depending on value and buyer location.

Return & Refund Policies

**7 DAY RETURN POLICY**

Buyer pays return shipping for unwanted items. Unwanted returns must be shipped with tracking within 7 days of delivery. Refunds are given within 2-3 business days of delivery of the returned device.

If such a return is approved and the device is returned in the same condition as sent, a 10% restocking fee + 4% PAYPAL Retainer fee will be applied to the refund, restocking fee never to exceed $75. Devices $150 and below will be charged at a flat $25 restocking fee.

If a device is returned in altered condition, you maybe denied a refund and the item returned back to you or the deduction from the refund may exceed the above terms as needed and is under the discretion of Lightning Controls LLC and our authorized agents in this situation.

In the unfortunate event a device becomes defective within the 50 day warranty period, we will issue return postage credits up to the current 1lb USPS rate + signature service ($750+) upon a successful return. No additional fees are charged in this situation.

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