US
Quick, good experience.
Phone was in very good condition and we received it quickly. Very happy.
Excellent phone
As promised, fast delivery, highly recommend A+++
The listing claimed 100% battery health and that's not accurate. Apple's own analytics logs and 3utools both show 73% health and 690 cycles, and the battery is a non original replacement. The phone's battery life is truly terrible. Disappointed the battery condition was misrepresented.
This was my first time using Swappa to purchase a used phone and I only have great things to say! The seller had great communication and responded quickly. The phone arrived in exactly 2 days (I selected 2-day shipping) and is in great condition! Came exactly as described and works perfectly! I highly reccomend shopping with this seller! Thank you so much!
Good communication, phone delivery on time and as described.
Thank you!
had an issue but it was corrected
I noticed a minor defect that wasn't seen in the listing and reached out to the seller. They were extremely quick to respond and promptly resolved the issue to my satisfaction. Good experience.
About
We operate in the smartphone retail sector, offering fully functional devices that undergo rigorous quality testing. Each unit is thoroughly inspected by our technical team to ensure optimal performance, durability, and safety. We are committed to excellence in service and to delivering reliable products, providing our customers with a transparent and secure purchasing experience.
Shipping Policies
Shipping Policy
We offer fast and reliable shipping options to ensure your order arrives on time and in perfect condition. Please review our shipping methods and rates below:
Shipping Options:
• Standard Shipping (USPS) – FREE: Delivery within 1–5 business days
• UPS 2nd Day Air: Delivery within 2 business days – $15.00
• UPS Next Day Air: Delivery on the next business day – $39.00
Processing Time:
All orders placed by 2:00 PM Wisconsin Time are shipped the same business day. Orders placed after this time will be shipped on the next business day.
Important Notice for Hawaii and Alaska:
Shipping rates for Hawaii and Alaska differ from the standard $15 rate.
If your delivery address is in one of these states, please contact us at [email protected]
with your full address, and we will provide you with an individual shipping quote.
Please note that the $15 shipping rate does not apply to these locations.
Upgraded Shipping Requests:
If you would like one of the faster shipping options listed above, please complete your purchase first. Then, leave a comment on the sale page specifying your preferred shipping upgrade. We will send you the payment details for the upgrade, and your order will ship using the option you select.
Payment Methods:
We accept the following secure payment options:
• PayPal
• Zelle
If you have any questions regarding shipping or payment, please contact us before placing your order at [email protected]
. We’re here to help!
Return & Refund Policies
RETURNS & WARRANTY POLICY
We want you to feel completely confident with your purchase, and we stand behind the quality of our devices. Please review our return and warranty guidelines below:
• 30-Day Return Policy: You may return your item within 30 days from the date of purchase. No returns will be accepted after this period.
• Condition of Returns: The item must be returned in the same condition as it was received.
• Defective Devices: If your device has a functional defect, it must be reported within 3 days of delivery to qualify under our warranty. After this period, the warranty will not apply.
• Replacement Option: In the event of a confirmed defect, we will be happy to suggest a replacement device as the preferred solution.
• Restocking Fee: Returns for non-defective items, or cases where the buyer chooses not to accept a warranty replacement, will be subject to a 15% restocking fee.
• Order Cancellations: Any order canceled before shipping will be subject to a 15% cancellation fee.
• Refund Processing: Refunds are issued within 5 business days after the returned item is received and inspected.
• Return Shipping: Buyers are responsible for return shipping costs.
Disclosure: This site contains affiliate links to other sites. We may receive commissions for purchases made through these links.
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