Jake @ Trade-In My Tech

Jake @ Trade-In My Tech

On Swappa since June 16, 2013 (12 years)

Location: Chicago IL United States US


2062 Reviews • 4.5 Stars
Sold: 3150 Bought: 0 Active: 187

- 5 / 5 stars

Thanks Jake! I tested the Pixelbook fully and everything works. Appreciate the fast fulfillment.

- 1 / 5 stars

Disappointed. I do not recommend this seller as my item was not shipped until 1 full week after the purchase. Swappa's shipping policy is the purchased item is required to be shipped with in two days of the purchased item.

When I inquired about shipping and canceling my order, Swappa informed me of the shipping policy and Jake rudely demanded "Be Patient".

Regardless if there was a national holiday or not, the seller violated the Swappa shipping policy and demonstrated the lowest level of customer service. I ordered another item from another small business which was ordered the same day (June 30th) and was delivered Monday 3rd. Yet Jake/seller blamed July 4th as an excuse of why he was slow in shipping... yet STILL refused shipping for an entire week from date of purchase.

As I been a loyal user & advocate of Swappa for roughly 7yrs, this transaction has been the only bad experience. I encourage all buyers to look elsewhere for product needs.

- 5 / 5 stars

Item came as expected. VERY well packaged

- 1 / 5 stars

Did not ship for 7 days, used the excuse of the July 4th holiday. But Swappa rules state to ship within 2 business days, I asked for some concession which Swappa backed be up on (10% requested off) but seller failed to respond at all.

The iPad was shipped with little protection in a Priority Mail flat rate letter envelope (!) He is so lucky it wasn’t destroyed!

In closing, the “good” condition rating was (just) met. Battery seems strong and only minor scratches.

Beware - there are risks with this seller.

- 5 / 5 stars

Product received as described!

- 5 / 5 stars

Quick shipment and item as described

- 5 / 5 stars

Everything Works good

- 5 / 5 stars

Good sale

- 5 / 5 stars

Positive experience.

- 5 / 5 stars

Product was as described. No issues.

About


Trade-In My Tech is a recommerce company that purchases and resells used tech such as cell phones, tablets and computers.

Shipping Policies


All items shipped USPS or UPS.


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