GM DEALS

GM DEALS

On Swappa since Aug. 29, 2019 (5 years, 10 months)

Location: City of Industry, CA United States US

Enterprise


11345 Reviews • 5.0 Stars
Sold: 46282 Bought: 0 Active: 2435

- 5 / 5 stars

The phone came as described but the charger didn't work. I simply replaced it and made the seller aware. Overall, though, it was a good experience.

- 5 / 5 stars

Fast, product in great condition

- 5 / 5 stars

Got it to me quickly. Thank you.

- 3 / 5 stars

Great phone and chassis, phone screen is perfect when on, but there are scratches on the screen, so it is not perfect, as advertised. The scratches are two parallel lines a fraction of an inch from the inside of the edge. Price and product are otherwise pretty good. Great and speedy service.

- 5 / 5 stars

Phone like new. Works perfectly.

- 5 / 5 stars

Thanks

- 3 / 5 stars

Issue in the beginning with wrong phone being sent out. Was able to contact Swappa and seller to work on getting correct phone. Took time and caused me to be with a working phone for a while ????but finally received the model I needed. Thanks 3.5 out of 5 for me.

- 5 / 5 stars

All good.

- 5 / 5 stars

As described with quick shipping.

- 5 / 5 stars

Seller handled things well and would use them again. Prompt and honest, which I appreciated.

About


We are a warehouse-based store that offer a wide variety of electronics from popular brands like Apple, Beats, Sony. Check out our wide selection of iPhone / iPad / Android Phone / Tablet / PC and Laptop. Each product has been certified by official distributor partners with a 90 Days Worry-Free Warranty.

Shipping Policies


We aim to ship within 24 hours of receiving the order (1 business day).
This excludes holidays or weekends because carriers do not pick up parcels on weekends or holidays.
Delivery time is 3-5 business days.

Expedited service to 3-Day ($14.99) or 2-Day ($19.99) is available upon request.
Overnight Orders Placed past 12 PM will be shipped next business days.
*** Warehouse operation is Monday to Friday, we do not ship orders on weekends.
*** Express orders will be delivered on Tuesday (Or Wednesday if Monday is a holiday)

Return & Refund Policies


PLEASE RESET THE DEVICE BEFORE RETURN. OTHERWISE WE PROCESS A 50% RESTOCKING FEE.
We will VERIFY the SERIAL / IMEI # of the device with order record.

(IPHONE/IPAD: Settings -- General -- Reset -- Reset All Content and Settings)
(SAMSUNG: Settings -- About - - Reset )

We accept return of items within 30 days of delivery. Buyer will pay for return shipping.
Unwanted / Order by mistake will access a 15% restocking fee + initial shipping cost.
ORDER OVER 30 DAYS RETURN with NO ISSUE Found will incur up to 50% restocking fee.

Item must be returned in original condition along with all accessories.
Mismatch SERIAL/IMEI info may result in denial of your return.

Any hardware issue or damages (physical or liquid) should be reported within 7 DAYS of receipt.
Issue that's being reported after this may affect the eligibility for return.
In additional, higher restocking fee will be applied if the issue is caused by buyer's mishandling. (Up to 50% restocking fee based on condition of returned item)

Lastly, the buyer is responsible for packing and shipping the item back safely and securely. it's recommended to pack the item securely and ship with signature and/or insurance.

Thank you for your cooperation.
GM DEALS
Customer Service


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