GM DEALS

GM DEALS

On Swappa since Aug. 29, 2019 (5 years, 10 months)

Location: City of Industry, CA United States US

Enterprise


11272 Reviews • 5.0 Stars
Sold: 46045 Bought: 0 Active: 2475

- 5 / 5 stars

For some reason, my carrier couldn't get the phone to activate on my plan, but the seller was awesome! They shipped when they said, it arrived on time, and it arrived in the condition they promised. For those reasons alone, I recommend them! Sadly, I had to return the phone, but they were helpful and communicative during the returns process.

- 5 / 5 stars

In perfect condition!

- 5 / 5 stars

The phone is as advertised and everything appears to be working.

- 5 / 5 stars

Super

- 1 / 5 stars

Horrible customer service. Phone worked for 2 days on the AT&T network before it got locked out. AT&T says it was either stolen or the phone was messed up.
Had already put a screen protector on the phone so I lost money on that and then had to also pay for initial shipping which was not reimbursed. Overall bad experience and do not suggest this seller.

- 5 / 5 stars

Phone is as described

- 5 / 5 stars

Great! Thank you!

- 5 / 5 stars

Met the description and works perfectly. No damage to the phone that I can see

- 5 / 5 stars

Great phone

- 5 / 5 stars

phone rived today and appears to be in good shape except its not red as ordered

About


We are a warehouse-based store that offer a wide variety of electronics from popular brands like Apple, Beats, Sony. Check out our wide selection of iPhone / iPad / Android Phone / Tablet / PC and Laptop. Each product has been certified by official distributor partners with a 90 Days Worry-Free Warranty.

Shipping Policies


We aim to ship within 24 hours of receiving the order (1 business day).
This excludes holidays or weekends because carriers do not pick up parcels on weekends or holidays.
Delivery time is 3-5 business days.

Expedited service to 3-Day ($14.99) or 2-Day ($19.99) is available upon request.
Overnight Orders Placed past 12 PM will be shipped next business days.
*** Warehouse operation is Monday to Friday, we do not ship orders on weekends.
*** Express orders will be delivered on Tuesday (Or Wednesday if Monday is a holiday)

Return & Refund Policies


PLEASE RESET THE DEVICE BEFORE RETURN. OTHERWISE WE PROCESS A 50% RESTOCKING FEE.
We will VERIFY the SERIAL / IMEI # of the device with order record.

(IPHONE/IPAD: Settings -- General -- Reset -- Reset All Content and Settings)
(SAMSUNG: Settings -- About - - Reset )

We accept return of items within 30 days of delivery. Buyer will pay for return shipping.
Unwanted / Order by mistake will access a 15% restocking fee + initial shipping cost.
ORDER OVER 30 DAYS RETURN with NO ISSUE Found will incur up to 50% restocking fee.

Item must be returned in original condition along with all accessories.
Mismatch SERIAL/IMEI info may result in denial of your return.

Any hardware issue or damages (physical or liquid) should be reported within 7 DAYS of receipt.
Issue that's being reported after this may affect the eligibility for return.
In additional, higher restocking fee will be applied if the issue is caused by buyer's mishandling. (Up to 50% restocking fee based on condition of returned item)

Lastly, the buyer is responsible for packing and shipping the item back safely and securely. it's recommended to pack the item securely and ship with signature and/or insurance.

Thank you for your cooperation.
GM DEALS
Customer Service


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