ewirelessgear

All devices will be shipped to the PayPal confirmed address within 1 business day of the payment clearing. Devices purchased by 2pm EST will normally ship same day after a cleared payment. No address updates are allowed and the address must be a confirmed and verified address for security purposes. In some instances the address may be modified to meet domestic or international address standards for formatting.

All devices can be returned within 30 days of receiving a shipment to our return center. Devices must be in original condition as shipped with all original accessories and other materials or packaging if included. Devices are subject to a 15% restocking fee, all activation locks (iCloud, Gmail or Enterprise profiles) must be removed prior to returning. The buyer is responsible for return shipping costs and proper packaging back to our return center.

All devices are fully tested at our processing center and complete a detailed checklist of tests. In the event that you receive a device that is not performing properly, has a hardware defect, or has an ESN/IMEI issue then please contact us and we can assist with a return and will provide a return label at no cost.