eNester
On Swappa since
Location:
Niagara Falls, NY
US
The items in good condition but wish to return it.
great phone
3 things that were not great.
1. Shipping - Not sure why it took 3 days to actually begin shipping it.
2. Packaging - The watch was loosely placed in a small box with one bubble wrap bag next to it. Essentially, flopping around the box.
3. Charger - Not sure why, but using the enclosed charger made the watch very hot so it would stop charging. It was so hot that you could not hold it in your hands. I had to purchase my own charger.
There did not appear to be any scratches on the watch so that's great.
Everything stated by seller was included, good packaging, and pretty quick delivery for shipping across the country
SALE GOOD
Watch arrived in good condition
The delivery and communication were good. The watch didn't charge, but the seller sent me a new charging cable and it works great! I'm very satisfied
Phone worked well and condition was as described and in the pictures.
Excellent transaction. Item as described.
Product as described. Thank you.
About
Explore eNester – Your Trusted Tech Partner Since 2009! Certified and professional, specializing in mobile phone reverse logistics with ISO 9001, ISO 14001, OHSAS 18001, and R2v3 certifications.
NO FAKE PHOTOS – what you see is what you get. As a company seller, we prioritize professionalism and provide a 30-day warranty for your peace of mind. Shop confidently with eNester, where quality meets trust!
Shipping Policies
1. Free shipping
2. Ship within 2 business days
3. Ship by USPS OR UPS
4. Ship to: US and Canada
5. Please be informed that we have opted for a delivery method that requires a signature upon receipt. Kindly ensure that someone will be available to sign for the package on your behalf.
6. If you have not received your product but the delivery status shows “delivered”, please contact us as soon as possible; you are required to cooperate with the insurance company to fill out customer affidavit to claim that you have not received the item.
7. IMPORTANT: ORDERS WILL ONLY SHIP TO THE ADDRESS PROVIDED DURING THE CHECKOUT PROCESS. IF ANY CHANGES NEED TO BE MADE TO THE ADDRESS, THE ORDER WILL NEED TO BE CANCELLED AND THE CANCELLATION FEE IS NOT REUNDABLE.
8. If your address is associated with a reshipper or freight forwarding service, please ensure your reference code is included.
9. We may need to cancel your order if we don't receive your reply regarding to address related issue since we are not able to proceed shipment. Please note that a non-refundable cancellation fee of 5% will be applied in such cases.
Return & Refund Policies
1. 30 days Free Return for quality issue related.
2. 10% of restocking fee be deducted from your refund if the return is not product quality or functional issue related.
3. 30 days covers manufacture defects only, DOES NOT COVER any damage incurred while in buyer’s possession. Devices altered from factory settings—such as bootloader unlocking or rooting—are not covered under our return policy, as such modifications void the manufacturer’s warranty and may affect functionality.
4. All returns must be free of user damage. If the device is returned damaged, we may deduct up to 100% from your refund.
5. All returns must match the condition we ship out, including all accessories if applied. Otherwise, we may deduct up to 100% from your refund.
6. Refunds will be issued after we receive & inspect your device.
7. Damages caused by the carrier will result in voided return/warranty.
8. Order cancels before shipping, 5% will be deducted from your refund as cancellation fee.
9. Order cancels after shipping, 5% & related shipping fee will be deducted from your refund.
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