Sell That Cell

Most orders are shipped out same day if purchased before 3:00pm CST or the next business day at the latest. If you'd like to upgrade from our standard, free, USPS Ground Advantage shipping, please leave a comment on the sale page immediately after purchasing to let us know and we can send a PayPal request for $7 to cover the upgraded shipping costs.

Some orders placed after 3pm on Friday may be shipped out Saturday, but we cannot guarantee we are able to ship orders out every Saturday and some may not be mailed out until Monday.

All orders are shipped via USPS Ground Advantage and tracking will be uploaded when the item ships out. We are not responsible for any delays caused by USPS.

Cancellations and refunds for domestic orders will be subject to a 3.49% +$0.49 fee (this is a fee charged by PayPal when the order is placed that is non-refundable). Refunds for international payments will be subject to a 5% fee.

All Sell That Cell devices are covered by our 30-day Issue-Free Guarantee! We provide a free return shipping label for any defective device covered by our warranty and will refund your payment or send a replacement device within 2 business days of receiving a returned order.

Our warranty does not cover damaged devices or buyer remorse returns (didn't like the phone or wanted something different).

All devices must be returned in the same condition when they were received and:
* All iCloud/Google/Samsung accounts and any lock-screen passwords must be removed from the device
* Any accessories included in the sale must be returned.

If you receive a damaged device, please reach out to us immediately. After 72 hours from the time of delivery, we must assume any damage to the device was caused by the buyer and not due to the shipping process. Unauthorized repairs performed on the device without prior communication with us will void any warranty and will no longer be returnable.

Items returned for a refund will be subject to a restocking fee of up to 15% (this does not include defective items that are covered by our 30-Day Warranty Period).