Well, the phone I purchased was previously owned by someone who hadn't paid their bill, so it was locked. I would've thought the seller would have figured this out ahead of time. However, they refunded me the money promptly, which I appreciate. This has wasted a lot of my time. Based on my prompt treatment though, I still would consider purchasing again.

???????????

It arrived perfectly packaged.

.

My experience would have been better if I received an estimated time (day) of delivery upon checkout. It was ambiguous how long it would take to get here, and I later learned through the USPS tracking tool that it would be 5 business days before my wife’s new phone arrived. She was without a phone for 5 days...mother of 3, a busy lady. Swappa has great prices, but the trade off almost wasn’t worth it. If it were clear during checkout how long it would take for the phone to arrive, I would have purchased from a different seller offering “Express Shipping”. Even though this seller has on all listings “Free Same Day Shipping”, that definition is certainly not consistent with Amazon’s terminology of “Free Two Day Shipping”. On a positive note, the item received was as expected and working perfectly.

Prompt shipping.

I received a faulty device that did not work completely as advertised, however, the refund process was done hastily and staff was fairly responsive and courteous, seemed like an honest mistake that was rectified, so thumps up for the service.

Amazing and clean phone

Thank you so much for this wonderful iPad. I am in love ????????????

Sorry to wait the comment for a month , I received the iPhone 6s on time and well made packaged by USPS. As cosmetically , it is very good condition as they described , but It is been consuming battery so quickly to compare with my old phone(Same type of phone I had). I was testing for a month to see it changes, but it is still the same . Even it remains 12%, it shut down immediately... . I wonder it is a battery problem or phone damage because Battery life is displayed as 82%. I could not find any Contact page , so please let me know how to access customer support.
Other parts are all good ! Thank you.