AgapeTech, Inc

AgapeTech, Inc

On Swappa since April 12, 2014 (11 years, 2 months)

Location: Temecula, CA United States US


974 Reviews • 5.0 Stars
Sold: 991 Bought: 0 Active: 0

- 2 / 5 stars

I noticed there was what seems to be a little extra silicone gel on the outside, but once this wiped away everything worked accordingly.
Screen has started separating from the cellphone body, I noticed this within a month of receiving the phone.

In order to resolve this screen issue I went through multiple returns, even after two the screen issue was not resolved.
HAM did do a partial refund of the cost of the phone, however at the same time they responded with a thinly veiled statement that allocated the blame for the issue upon myself.

Between the work required to send back the phone repeatedly a couple delays on customer service replies, but especially the comment trying to shift blame of the issue upon myself, I only would rate this seller two stars. There were some positive steps in the process, but no complete resolution and some customer service missteps.

- 5 / 5 stars

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- 5 / 5 stars

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- 5 / 5 stars

Great phone and got it as described ! No dissappointing surprises

- 5 / 5 stars

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- 5 / 5 stars

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- 1 / 5 stars

Paid $329 for a s5 mint. It actually wasn't functioning 100% .

- 5 / 5 stars

The seller worked with me to ensure a full refund with a defective product, as well as covering shipping costs. They were quick to respond as I worked with them through this process.

- 5 / 5 stars

Answered questions quickly. Shipped quickly. Packaged great. No problems

- 5 / 5 stars

It was a pleasant and easy transaction, really good condition and just as it was posted. Sorry for the delay I was out of town.

Excellent seller A++++++

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