Adopt-A-Phone™

Adopt-A-Phone™

On Swappa since Dec. 5, 2018 (6 years, 4 months)

Location: NW, Arkansas United States US

Trusted Enterprise


2309 Reviews • 5.0 Stars
Sold: 10689 Bought: 0 Active: 385

- 5 / 5 stars

Very good

- 5 / 5 stars

Great

- 5 / 5 stars

Positive experience

- 5 / 5 stars

Great phone!

- 5 / 5 stars

It was received in good condition with accessories.

- 5 / 5 stars

I expected a mint condition phone and I got one. Delivery was quick; It was received in three days. This is my first time using Swappa and previously purchased phones at large retailers such as Best Buy, AT&T, etc. but was very pleased with this. I was skeptical of this retailer since they are so large but delivered a high-quality item with a screen protector. I would do business with them again.

- 5 / 5 stars

Thank you so much! I am in love with my new iPhone 12 mini in red!
Completely satisfied with my purchase! :)

- 5 / 5 stars

Positive experience as always with Swappa.

- 5 / 5 stars

I'm offering a marginally positive rating due to offsetting polar good and bad. The phone I purchased was supposed to be a mint condition, formerly Verizon, but now factory unlocked phone. It arrived promptly and was in great shape and packaged well. However, it turned out to be carrier-locked to AT&T, so it was useless to me. My dispute was resolved same day by the representative at Adopt-a-phone and they sent a shipping label to retrieve it,and after getting the phone back-and after they realized there wasn't a direct replacement in stock for the model and storage size of phone I had bought--so I received a full refund. The experience as a whole was good due to understanding, quick and personable representatives at the company, but I really wish I had just received what I was promised.

- 5 / 5 stars

Received the phone quickly and exactly the condition mentioned in the post. Thank you so much, cheers~

About


Adopt-A-Phone is your smartphone retailer! We specialize in providing new and like new smartphones for below retail pricing! We have been in business since 2012 and have sold over $20 Million in smartphones and consumer electronics!

We take pride in offering the best customer service, quality merchandise priced below retail, and an amazing overall experience while purchasing online!

Adopt-A-Phone warrants and guarantees every item we sell! Purchase your latest and greatest technology from Adopt-A-Phone!

Don't Shop, Adopt-A-Phone!

Shipping Policies


All items are shipped within 24 business hours via UPS with signature confirmation

Express shipments are shipped with 24 business hours via UPS Next Day Air ($30 Shipping Fee)

100% FREE SHIPPING
1. All items are shipped within 1 business day via UPS !
2. All shipments will require signature and/or ID confirmation
3. No international shipping!
4. Any damage or alteration of device will result in voided warranty/return
5. Freight forwarding company delivery addresses are subject to signature and/or ID confirmation
6. PO Boxes are not accepted due to postal regulation in regards to shipping used electronics

Return & Refund Policies


100% FREE RETURNS FOR DEFECTS/ISSUES

1. Buyers must follow all return policies to get full refund
2. All returned items must be in the same condition as sold item
3. Device returned must be factory reset & iCloud/Google email lock free
4. Any damage or alteration of device will result in voided warranty/return
5. If these policies are not followed, up to 50% restocking fees may apply
6. Buyer remorse returns are subject to 4% restocking fees (Paypal does not refund these fees to us)


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