We Buy Mobile Corp
On Swappa since
Location:
Jacksonville, FL
US
Enterprise
thank you!
Item received as stated in great condition
Well packaged
Shipped promptly
No issues
Thank you!
Great service, sorry for the late response.
Perfect phone! Lightning fast shipping! Thank you!
Had an issue with the functionality of the first device that I purchased. They replaced it quickly. Good costumer service. Received replacement device in good condition. Slight spot on back camera lens, but overall I am satisfied.
Exactly what I ordered and in the condition it was supposed to be in!!
Sale was fine...usps was not. I would recommend insurance on postage so if package goes loose at least replacement value could be claimed.
Left the following comment (below) after getting a phone with poor battery health. Seller promptly responded to my comment & sent a new phone. Very happy with the service and the replacement.
Not satisfied with battery health ("Service - Your battery's health is significantly degraded.")
This seller is absolutely amazing! I received the phone on time with everything listed. It also took me some time to get my phone switched on since it was a Sprint. When I got to TMobile (since they bought Sprint) the sales lady could not get it transferred over, she said it was locked. I emailed the seller and explained the situation and he answered the next day and said he would refund me. I thought I would try another TMobile because I did not want to return the phone. Well sure enough the other place was able to switch my phone over and he also mentioned that whoever took care of me before just didn't want to take the time needed to switch the phone over. I'm glad I was able to keep my phone and was very happy with the way the seller handled it. I would definitely buy a phone from them again! Sincerely from a very happy customer! :)
Product as described, good customer service and shipping. Would buy again
About
We buy and sell used smartphones. Our goal is to provide our customers with quality second hand devices.
All devices are tested using industry leading software and results are stored in our database for record keeping along with Serial Number/IMEIs. Devices go through a 45 point inspection process to ensure all functions are performing as intended.
If there is an issue for any reason please contact us and we will do our best to resolve the problem. We offer a 30 day warranty on all of our items.
Shipping Policies
Orders will only ship to the address provided during checkout. Order cancellations are subject to a 3.49% + $0.49 fee for domestic payments and 5% for international payments. Returns for a refund are subject to a 10% restocking fee or $15, whichever is greater.
Orders received Mon - Fri by 2pm EST will typically ship out the same day via USPS First Class Mail 3-5 days. All other orders will ship out the following business day.
Upgrade to USPS Priority 2-3 day for an additional $10. Guaranteed 2 Day Delivery (Business Days) via FedEx available for an additional $25. Send us a message in the sale comments page after purchase to request upgraded shipping option.
Return & Refund Policies
Order cancellations are subject to a 3.49% + $0.49 fee for domestic payments and 5% for international payments. Returns for a refund are subject to a 10% restocking fee or $15, whichever is greater.
Any device received damaged must be reported within 3 days of receipt. Damage reported after this time will be assumed by the buyer and the device will no longer be eligible for return.
Returns for a refund are accepted within 14 days from the date of delivery and a 10% restocking fee or minimum $15 will be applied. 30% restocking fee applies to new items returned opened.
We offer a 30 day warranty on all of our items. We will repair/replace any defective device within 30 days from the date of delivery. Please contact us immediately if the device is found to be defective. Any unauthorized repairs done after the device is received without prior permission from the seller will void any warranty.
In the event we are unable to repair/replace the device, a refund will be issued.
The IMEI/serial number will be provided through Swappa messages before shipping. Returns will not be accepted if the IMEI does not match.
Any claims for non-receipt of item will result in the IMEI being reported as lost/stolen and blacklisted. We will also report any fraudulent activity to the proper authorities including our local and the offender's police department, PayPal, Swappa, United States Postal Service and the Internet Crime Complaint Center (IC3).
We reserve the right to charge up to a 50% restocking fee for devices not returned in their original condition.
Disclosure: This site contains affiliate links to other sites. We may receive commissions for purchases made through these links.
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