We Buy Mobile Corp
On Swappa since
Location:
Jacksonville, FL
US
Enterprise
Thank you and happy new year!
Came as described
This was a rocky experience shipping wise but that was more fault of UPS rather than the seller.
The seller was AMAZING. They were so kind throughout the experience, answered all questions I had, understood my concerns and also reassured me when I was starting to freak out. The phone came in looking BETTER than the pictures and description stated which was nice. The first thing that I checked when I received the phone after getting it up and running was the battery health and I was pleasantly surprised to see that it was at 100%! I will definitely be purchasing from this seller again in the future. If it weren't holiday time (I ordered on the 30th and it was received to be on the 6th) I am sure that I would have been much more satisfied and wouldn't of had to deal with all of the shipping mishaps and whatnot.
Overall experience 8/10
Seller 10/10
Shipping 7/10 (they were very rude when contacted about the delay that was changed abruptly)
Product 10/10
Device was received as advertised.
Phone was as described and fast shipping. Couldn’t ask for a better experience.
Good
Phone battery exploded after two months.
Great seller and great device!
Great experience. Thank you!
Thank you for the great transaction and the delightful new device.
About
We buy and sell used smartphones. Our goal is to provide our customers with quality second hand devices.
All devices are tested using industry leading software and results are stored in our database for record keeping along with Serial Number/IMEIs. Devices go through a 45 point inspection process to ensure all functions are performing as intended.
If there is an issue for any reason please contact us and we will do our best to resolve the problem. We offer a 30 day warranty on all of our items.
Shipping Policies
Orders will only ship to the address provided during checkout. Order cancellations are subject to a 3.49% + $0.49 fee for domestic payments and 5% for international payments. Returns for a refund are subject to a 10% restocking fee or $15, whichever is greater.
Orders received Mon - Fri by 2pm EST will typically ship out the same day via USPS First Class Mail 3-5 days. All other orders will ship out the following business day.
Upgrade to USPS Priority 2-3 day for an additional $10. Guaranteed 2 Day Delivery (Business Days) via FedEx available for an additional $25. Send us a message in the sale comments page after purchase to request upgraded shipping option.
Return & Refund Policies
Order cancellations are subject to a 3.49% + $0.49 fee for domestic payments and 5% for international payments. Returns for a refund are subject to a 10% restocking fee or $15, whichever is greater.
Any device received damaged must be reported within 3 days of receipt. Damage reported after this time will be assumed by the buyer and the device will no longer be eligible for return.
Returns for a refund are accepted within 14 days from the date of delivery and a 10% restocking fee or minimum $15 will be applied. 30% restocking fee applies to new items returned opened.
We offer a 30 day warranty on all of our items. We will repair/replace any defective device within 30 days from the date of delivery. Please contact us immediately if the device is found to be defective. Any unauthorized repairs done after the device is received without prior permission from the seller will void any warranty.
In the event we are unable to repair/replace the device, a refund will be issued.
The IMEI/serial number will be provided through Swappa messages before shipping. Returns will not be accepted if the IMEI does not match.
Any claims for non-receipt of item will result in the IMEI being reported as lost/stolen and blacklisted. We will also report any fraudulent activity to the proper authorities including our local and the offender's police department, PayPal, Swappa, United States Postal Service and the Internet Crime Complaint Center (IC3).
We reserve the right to charge up to a 50% restocking fee for devices not returned in their original condition.
Disclosure: This site contains affiliate links to other sites. We may receive commissions for purchases made through these links.
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