We Buy Mobile Corp
On Swappa since
Location:
Jacksonville, FL
US
Enterprise
I purchased a "Good" condition iPhone XS a little over a month ago. I noticed some black scratches on the OLED screen (not sure how that can even happen) but decided to look past it as it was a used phone. Worked fine for about 30 days. Then, miraculously a week later, the screen started separating from the phone. It has now been 40 days since I purchased this phone and the touch screen no longer works, there is a giant green line through the screen, and the OLED is cracked from separating. I bought a tempered glass screen protector and a protective case the day I got it; haven't even dropped it once. If it's too good to be true... it's too good to be true. I even spent more on one that was in "good" condition instead of a fair one... guess I just got unlucky.
The phone came in the exact condition that was described. Also it came within 3 days of my purchase. I am thrilled with this site/app. I will be purchasing more and telling all of my friends about it.
Phone works great.
The phone is beautiful and showed up fast.
Fast shipping, quality phone. Thank you.
Everything as expected.
Product received and as described
item delivered as described, I'm a happy customer.
Good phone, no issues
Is everything expected
About
We buy and sell used smartphones. Our goal is to provide our customers with quality second hand devices.
All devices are tested using industry leading software and results are stored in our database for record keeping along with Serial Number/IMEIs. Devices go through a 45 point inspection process to ensure all functions are performing as intended.
If there is an issue for any reason please contact us and we will do our best to resolve the problem. We offer a 30 day warranty on all of our items.
Shipping Policies
Orders will only ship to the address provided during checkout. Order cancellations are subject to a 3.49% + $0.49 fee for domestic payments and 5% for international payments. Returns for a refund are subject to a 10% restocking fee or $15, whichever is greater.
Orders received Mon - Fri by 2pm EST will typically ship out the same day via USPS First Class Mail 3-5 days. All other orders will ship out the following business day.
Upgrade to USPS Priority 2-3 day for an additional $10. Guaranteed 2 Day Delivery (Business Days) via FedEx available for an additional $25. Send us a message in the sale comments page after purchase to request upgraded shipping option.
Return & Refund Policies
Order cancellations are subject to a 3.49% + $0.49 fee for domestic payments and 5% for international payments. Returns for a refund are subject to a 10% restocking fee or $15, whichever is greater.
Any device received damaged must be reported within 3 days of receipt. Damage reported after this time will be assumed by the buyer and the device will no longer be eligible for return.
Returns for a refund are accepted within 14 days from the date of delivery and a 10% restocking fee or minimum $15 will be applied. 30% restocking fee applies to new items returned opened.
We offer a 30 day warranty on all of our items. We will repair/replace any defective device within 30 days from the date of delivery. Please contact us immediately if the device is found to be defective. Any unauthorized repairs done after the device is received without prior permission from the seller will void any warranty.
In the event we are unable to repair/replace the device, a refund will be issued.
The IMEI/serial number will be provided through Swappa messages before shipping. Returns will not be accepted if the IMEI does not match.
Any claims for non-receipt of item will result in the IMEI being reported as lost/stolen and blacklisted. We will also report any fraudulent activity to the proper authorities including our local and the offender's police department, PayPal, Swappa, United States Postal Service and the Internet Crime Complaint Center (IC3).
We reserve the right to charge up to a 50% restocking fee for devices not returned in their original condition.
Disclosure: This site contains affiliate links to other sites. We may receive commissions for purchases made through these links.
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