We Buy Mobile Corp
On Swappa since
Location:
Jacksonville, FL
US
Enterprise
Phone was as described. Thanks!
very happy with the product and transaction
Good phone not fully unlocked though. Had to completely switch phone carriers for this phone to activate service on a T-Mobile carrier. Not Verizon unlocked at all.
Great seller. Quick shipper. Great packaging
Came as described! Both phones perfect and as described. Will be giving this seller as many new customers as I can!
Ordered two phones, both came as described and in mint condition. If next time I or anyone needs a new phone I'm going to point them in the direction of this seller for sure!
Fast shipping
Arrived fast and in great condition, exactly as described. Thanks!
Thank you very much!
Not a good experience. I wanted priority shipment but instructions indicated to place a note on the sales page indicating this. I added this note per instructions. To make sure instructions were received, I called directly next morning. I was told that it shipped surface since I didn't reply to their email. I received no email from them. Instead the response was on the sales page. Comment was that it was shipped USPS surface which was typically 5 days transit time but usually arrived sooner. Five days came and went, then 6, 7, 8, 9, and on the 10th day it finally arrived. Upon receipt I inserted the sim card from my previous phone only to receive a message stating Invalid Sim. Turns out the phone was locked vs. unlocked. They sent the wrong phone. I now have the phone I ordered but it was an ordeal.
About
We buy and sell used smartphones. Our goal is to provide our customers with quality second hand devices.
All devices are tested using industry leading software and results are stored in our database for record keeping along with Serial Number/IMEIs. Devices go through a 45 point inspection process to ensure all functions are performing as intended.
If there is an issue for any reason please contact us and we will do our best to resolve the problem. We offer a 30 day warranty on all of our items.
Shipping Policies
Orders will only ship to the address provided during checkout. Order cancellations are subject to a 3.49% + $0.49 fee for domestic payments and 5% for international payments. Returns for a refund are subject to a 10% restocking fee or $15, whichever is greater.
Orders received Mon - Fri by 2pm EST will typically ship out the same day via USPS First Class Mail 3-5 days. All other orders will ship out the following business day.
Upgrade to USPS Priority 2-3 day for an additional $10. Guaranteed 2 Day Delivery (Business Days) via FedEx available for an additional $25. Send us a message in the sale comments page after purchase to request upgraded shipping option.
Return & Refund Policies
Order cancellations are subject to a 3.49% + $0.49 fee for domestic payments and 5% for international payments. Returns for a refund are subject to a 10% restocking fee or $15, whichever is greater.
Any device received damaged must be reported within 3 days of receipt. Damage reported after this time will be assumed by the buyer and the device will no longer be eligible for return.
Returns for a refund are accepted within 14 days from the date of delivery and a 10% restocking fee or minimum $15 will be applied. 30% restocking fee applies to new items returned opened.
We offer a 30 day warranty on all of our items. We will repair/replace any defective device within 30 days from the date of delivery. Please contact us immediately if the device is found to be defective. Any unauthorized repairs done after the device is received without prior permission from the seller will void any warranty.
In the event we are unable to repair/replace the device, a refund will be issued.
The IMEI/serial number will be provided through Swappa messages before shipping. Returns will not be accepted if the IMEI does not match.
Any claims for non-receipt of item will result in the IMEI being reported as lost/stolen and blacklisted. We will also report any fraudulent activity to the proper authorities including our local and the offender's police department, PayPal, Swappa, United States Postal Service and the Internet Crime Complaint Center (IC3).
We reserve the right to charge up to a 50% restocking fee for devices not returned in their original condition.
Disclosure: This site contains affiliate links to other sites. We may receive commissions for purchases made through these links.
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