Reviews

All (13640) Positive (12649) Neutral (593) Negative (398)

- 5 / 5 stars

(no additional description provided)

Frances P. - Jan 03, 2019 *

- 5 / 5 stars

Good description of product, received as expected.

Roaxana T. - Jan 03, 2019 *

- 5 / 5 stars

The phone was as described. The sale was very quickly executed, shipped within hours, and received within a couple of days. Overall, very easy experience.

Margaret G. - Jan 03, 2019 *

- 5 / 5 stars

Item was as described. Phone was in excellent shape. Very pleased so far. Will do business again.

Karen R. - Jan 03, 2019 *

- 3 / 5 stars

My order was placed on a Sunday night. The phone was shipped accepted at USPS origin sort facility that Tuesday. USPS delivered Saturday.

I was not pleased with method of delivery and quality of packing job. I received the iPhone via standard first class mail in a generic USPS envelope, in my mailbox. The bare minimum bubble wrap was used to surround the phone. As a precautionary measure, I took photos of the USPS envelope before opening, and recorded opening the package to determine the condition of the iPhone. The seller is very lucky the phone was not ruined in transit.
Any user considering buying from this seller should take heed. Thankfully the phone itself was not damaged.

Brian R. - Jan 03, 2019 *

- 5 / 5 stars

(no additional description provided)

Fabiola C. - Jan 03, 2019 *

- 5 / 5 stars

very, very pleased. Thank you!

Richard E. - Jan 03, 2019 *

- 5 / 5 stars

Great seller. Phone just as described and shown in pictures. Couldn't be happier.

Jay M. - Jan 03, 2019 *

- 5 / 5 stars

Good price - Quick shipping - Phone as described. I was expecting shipping in a box, but the bubble wrap in a padded envelope apparently worked - it arrived in good shape.

John M. - Jan 03, 2019 *

- 5 / 5 stars

Device was as advertised. Seller was prompt in clarifications and shipping.
Trustable seller

Lakshmanan S. - Jan 03, 2019 *

About

We buy and sell used smartphones. Our goal is to provide our customers with quality second hand devices.

All devices are tested using industry leading software and results are stored in our database for record keeping along with Serial Number/IMEIs. Devices go through a 45 point inspection process to ensure all functions are performing as intended.

If there is an issue for any reason please contact us and we will do our best to resolve the problem. We offer a 30 day warranty on all of our items.

Shipping Policies

Orders will only ship to the address provided during checkout. Order cancellations are subject to a 3.49% + $0.49 fee for domestic payments and 5% for international payments. Returns for a refund are subject to a 10% restocking fee or $15, whichever is greater.

Orders received Mon - Fri by 2pm EST will typically ship out the same day via USPS First Class Mail 3-5 days. All other orders will ship out the following business day.

Upgrade to USPS Priority 2-3 day for an additional $10. Guaranteed 2 Day Delivery (Business Days) via FedEx available for an additional $25. Send us a message in the sale comments page after purchase to request upgraded shipping option.

Return & Refund Policies

Order cancellations are subject to a 3.49% + $0.49 fee for domestic payments and 5% for international payments. Returns for a refund are subject to a 10% restocking fee or $15, whichever is greater.

Any device received damaged must be reported within 3 days of receipt. Damage reported after this time will be assumed by the buyer and the device will no longer be eligible for return.

Returns for a refund are accepted within 14 days from the date of delivery and a 10% restocking fee or minimum $15 will be applied. 30% restocking fee applies to new items returned opened.

We offer a 30 day warranty on all of our items. We will repair/replace any defective device within 30 days from the date of delivery. Please contact us immediately if the device is found to be defective. Any unauthorized repairs done after the device is received without prior permission from the seller will void any warranty.

In the event we are unable to repair/replace the device, a refund will be issued.

The IMEI/serial number will be provided through Swappa messages before shipping. Returns will not be accepted if the IMEI does not match.

Any claims for non-receipt of item will result in the IMEI being reported as lost/stolen and blacklisted. We will also report any fraudulent activity to the proper authorities including our local and the offender's police department, PayPal, Swappa, United States Postal Service and the Internet Crime Complaint Center (IC3).

We reserve the right to charge up to a 50% restocking fee for devices not returned in their original condition.

Disclosure: This site contains affiliate links to other sites. We may receive commissions for purchases made through these links.