Reviews

All (13639) Positive (12648) Neutral (593) Negative (398)

- 5 / 5 stars

Fast delivery as advertised and in mint condition.

Philip F. - Dec 30, 2018 *

- 5 / 5 stars

Phone was in excellent condition and arrived three days after I ordered it. Works perfectly.

Kevin R. - Dec 30, 2018 *

- 5 / 5 stars

Great. Quick delivery

Cyndy H. - Dec 30, 2018 *

- 5 / 5 stars

Phone arrived very quickly. Seems to be working just fine. Able to activate on Ting network with no issues.

Fearecia M. - Dec 30, 2018 *

- 5 / 5 stars

Device was delivered very good condition and on time.

Polo H. - Dec 30, 2018 *

- 5 / 5 stars

Just as described. Thanks!

Phil P. - Dec 30, 2018 *

- 5 / 5 stars

Phone was in good condition. Battery needed replacing. Charged slowly and died quickly. Nothing 10 bucks and 2 day shipping couldnf fix.

Eric W. - Dec 30, 2018 *

- 5 / 5 stars

As described; fast shipping.

FireBean - Dec 30, 2018 *

- 1 / 5 stars

Item was not as described. Was listed as 'mint' with 'no signs of wear' (which is what I was looking for). When item was received, it had many signs of wear on and around the charging port, a 'new' charging door cover that was clearly recently replaced (still had plastic protective film on it), but was still loose and floppy. Also, the battery cover/back was cracked in several places and broke off in 3 places after pulling it off/on twice.

On the plus side, shipping was very fast. And, he did trey to work with me. He didn't give me the option to 'chose' the method I preffered, he just opted to automatically discount me $40 vs. working to get me a phone that fit my reuirements and that matche dhis actual listing.

Bottom line, this item was clearly not 'mint' and did not meet the condition of 'no signs of wear'.

Jonathan S. - Dec 30, 2018 *

- 5 / 5 stars

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Jose L. - Dec 30, 2018 *

About

We buy and sell used smartphones. Our goal is to provide our customers with quality second hand devices.

All devices are tested using industry leading software and results are stored in our database for record keeping along with Serial Number/IMEIs. Devices go through a 45 point inspection process to ensure all functions are performing as intended.

If there is an issue for any reason please contact us and we will do our best to resolve the problem. We offer a 30 day warranty on all of our items.

Shipping Policies

Orders will only ship to the address provided during checkout. Order cancellations are subject to a 3.49% + $0.49 fee for domestic payments and 5% for international payments. Returns for a refund are subject to a 10% restocking fee or $15, whichever is greater.

Orders received Mon - Fri by 2pm EST will typically ship out the same day via USPS First Class Mail 3-5 days. All other orders will ship out the following business day.

Upgrade to USPS Priority 2-3 day for an additional $10. Guaranteed 2 Day Delivery (Business Days) via FedEx available for an additional $25. Send us a message in the sale comments page after purchase to request upgraded shipping option.

Return & Refund Policies

Order cancellations are subject to a 3.49% + $0.49 fee for domestic payments and 5% for international payments. Returns for a refund are subject to a 10% restocking fee or $15, whichever is greater.

Any device received damaged must be reported within 3 days of receipt. Damage reported after this time will be assumed by the buyer and the device will no longer be eligible for return.

Returns for a refund are accepted within 14 days from the date of delivery and a 10% restocking fee or minimum $15 will be applied. 30% restocking fee applies to new items returned opened.

We offer a 30 day warranty on all of our items. We will repair/replace any defective device within 30 days from the date of delivery. Please contact us immediately if the device is found to be defective. Any unauthorized repairs done after the device is received without prior permission from the seller will void any warranty.

In the event we are unable to repair/replace the device, a refund will be issued.

The IMEI/serial number will be provided through Swappa messages before shipping. Returns will not be accepted if the IMEI does not match.

Any claims for non-receipt of item will result in the IMEI being reported as lost/stolen and blacklisted. We will also report any fraudulent activity to the proper authorities including our local and the offender's police department, PayPal, Swappa, United States Postal Service and the Internet Crime Complaint Center (IC3).

We reserve the right to charge up to a 50% restocking fee for devices not returned in their original condition.

Disclosure: This site contains affiliate links to other sites. We may receive commissions for purchases made through these links.