Reviews

All (13636) Positive (12645) Neutral (593) Negative (398)

- 5 / 5 stars

Excellent

Chris A. - Dec 30, 2018 *

- 5 / 5 stars

Phone arrived quickly and in advertised condition. I'm happy with this purchase.

Cameron C. - Dec 30, 2018 *

- 5 / 5 stars

Great product, so far no problem with it at all. Description of product pretty accurate!

Elisha Y. - Dec 30, 2018 *

- 5 / 5 stars

Great transaction,Thank you.

Cris H. - Dec 30, 2018 *

- 5 / 5 stars

Fast delivery and phone works great and is in great condition!

Michael G. - Dec 30, 2018 *

- 5 / 5 stars

Good phone and quick delivery. Happy with this transaction and seller. Thank you!

Troy P. - Dec 30, 2018 *

- 5 / 5 stars

Phone looks great. I have not yet taken it to be activate through AT&T. I actually have to ship it to a friend in another state as its for them. It had a T-Mobile SIM in it when it arrived which the phone did not accept as a valid Carrier.

Casey N. - Dec 30, 2018 *

- 5 / 5 stars

worked fine for me

mark K. - Dec 30, 2018 *

- 5 / 5 stars

Very fast shipping. arrived as advertised. everything was good.

JudasD - Dec 30, 2018 *

- 3 / 5 stars

I bought a Samsung Note 4 phone that was supposed to be in 'Mint' condition but when I received it, I found that the phone wouldn't charge (issue with the charging port) so I returned it and asked for a replacement. The seller sent another phone that simply died when I tried to charge it and I couldn't bring it back up so I asked for a refund. The seller was very prompt and responsive to all my inquiries from a customer service perspective and refunded my money without any delay. The seller took care of all the shipping costs back and forth.

Hari T. - Dec 30, 2018 *

About

We buy and sell used smartphones. Our goal is to provide our customers with quality second hand devices.

All devices are tested using industry leading software and results are stored in our database for record keeping along with Serial Number/IMEIs. Devices go through a 45 point inspection process to ensure all functions are performing as intended.

If there is an issue for any reason please contact us and we will do our best to resolve the problem. We offer a 30 day warranty on all of our items.

Shipping Policies

Orders will only ship to the address provided during checkout. Order cancellations are subject to a 3.49% + $0.49 fee for domestic payments and 5% for international payments. Returns for a refund are subject to a 10% restocking fee or $15, whichever is greater.

Orders received Mon - Fri by 2pm EST will typically ship out the same day via USPS First Class Mail 3-5 days. All other orders will ship out the following business day.

Upgrade to USPS Priority 2-3 day for an additional $10. Guaranteed 2 Day Delivery (Business Days) via FedEx available for an additional $25. Send us a message in the sale comments page after purchase to request upgraded shipping option.

Return & Refund Policies

Order cancellations are subject to a 3.49% + $0.49 fee for domestic payments and 5% for international payments. Returns for a refund are subject to a 10% restocking fee or $15, whichever is greater.

Any device received damaged must be reported within 3 days of receipt. Damage reported after this time will be assumed by the buyer and the device will no longer be eligible for return.

Returns for a refund are accepted within 14 days from the date of delivery and a 10% restocking fee or minimum $15 will be applied. 30% restocking fee applies to new items returned opened.

We offer a 30 day warranty on all of our items. We will repair/replace any defective device within 30 days from the date of delivery. Please contact us immediately if the device is found to be defective. Any unauthorized repairs done after the device is received without prior permission from the seller will void any warranty.

In the event we are unable to repair/replace the device, a refund will be issued.

The IMEI/serial number will be provided through Swappa messages before shipping. Returns will not be accepted if the IMEI does not match.

Any claims for non-receipt of item will result in the IMEI being reported as lost/stolen and blacklisted. We will also report any fraudulent activity to the proper authorities including our local and the offender's police department, PayPal, Swappa, United States Postal Service and the Internet Crime Complaint Center (IC3).

We reserve the right to charge up to a 50% restocking fee for devices not returned in their original condition.

Disclosure: This site contains affiliate links to other sites. We may receive commissions for purchases made through these links.