Positive, very happy with the phone I got. It is in great condition and came with all the accessories and the box.

Perfect Galaxy 4. Disappointed I couldn't activate as Sprint store said phone was an AT&T phone. In my gut, I believe Sprint is simply trying to force us into purchasing a new phone from them. I spoke with Jim Harrington (extremely courteous) said Swappa will send me a shipping label for return and refund my money.

Great transaction. Phone as advertised.

Very very disappointed!! I got sent a phone that didn't work after a week I had it. It wouldn't turn on, and I lost all my photos. I sent the phone back, and paid to ship it back... They said they would send another one out right after they got it. This did NOT happen. They instead refunded me a partial refund. I was charged a restocking fee for an item that didn't work. I then called and emailed about getting the remaining $40 refund. Left messages and emails. No response AT ALL!!! Very bad way to do business. Buyer beware. This was less than ideal. They could have made it right, but didn't in the end. They never said I would have to pay a restocking fee... and the phone had NO physical damage at all! It was past the date because I was trying to get my information and photos off of the phone. I asked multiple times if they had any suggestions because the phone wouldn't turn on!!! Said they would send another phone... DIDN'T! Unbelievable. Now they are not being honest.

Shipped quickly and the phone was like new as advertised. Well done.

Phone looked new in the box and came with accessories as described.

Easy, product was in very good condition as advertised. Would recommend to others.

They accidentally shipped the wrong phone...but Jim was very cooperative and sent me the correct phone....and all is good! Thanks!

Phone came in 2 days, looks as expected (still, or back, in refurb packaging), in perfect condition, works great! Thank you!

Positive