2ndphoneclub

2ndphoneclub

On Swappa since Jan. 15, 2018 (7 years, 3 months)

Location: Los Angeles, CA United States US


257 Reviews • 4.5 Stars
Sold: 973 Bought: 0 Active: 74

- 3 / 5 stars

Phone was not as advertised but the seller compensated us for the difference.

- 5 / 5 stars

phone arrived on time and as described.

- 3 / 5 stars

Phone was in described condition, but the phone was not factory unlocked as described, only carrier unlocked. Seller didn't seem to distinguish the difference between these two categories. I had to return for a full refund, which went ok with some prompting from my side.

- 5 / 5 stars

As described. Thanks!

- 1 / 5 stars

The phone wasn’t sent until almost a week after I bought it and it was not “near mint” as described. One of the camera lenses is cracked!! It came insecure in an empty box to rattle around, placed in a bubble wrapped envelope that wasn’t even closed. Very careless. They offered to compensate to have it repaired but never followed through. Stopped replying. Unprofessional. This phone is actually in FAIR condition at best!! Not even trade in worthy. They are selling way too many phones and being way too careless! They wait a while to send it, giving you hardly any time to send it back when it’s not what they promised. Read plenty more reviews and see for yourself. Skip these people.

- 3 / 5 stars

phone came in good condition except the the listing said it was at 100% battery and it arrived at 89%.

- 1 / 5 stars

Shipping took forever, phone sent was different from listing with worse battery health than listing said. I would not buy from this seller again.

- 5 / 5 stars

Package was ordered on Saturday and Shipped on Thursday. Originally supposed to receive it on Wednesday. Received it the following Monday. Phone is as described. Condition as described.

- 5 / 5 stars

Started off bumpy but they made things right.

- 3 / 5 stars

Neutral

About


Our goal is to bring the largest collection of used consumer electronics to market. By standardizing our quality assurance process, extending flexible return policies and competitive pricing, we are here to offer you a collection of devices to grow your wholesale and retail businesses.

Shipping Policies


- Phone ships same business day if bought by 3p PT; next day if bought after 3p PT
- Priority FedEx shipping included – 2-3 day guaranteed nationwide
- No shipping to PO boxes
- No shipping on weekends

Return & Refund Policies


- We accept returns up to 14 days after the sale for any reason as long as the phone is returned in the exact same condition as delivered

- If there are issues with the (Cosmetic or functional issues), we will issue a return label

- If the phone is returned due to buyer’s remorse or any other reason, there will be $35 restocking fee + a 2.9% paypal charge that will not be refunded

- To return the device, you need to send a message on the sale page and get an RMA number and shipping address. No returns are accepted without a valid RMA #

- All devices returned must be free of icloud, find my iphone and user pass code locks. No return can be processed if the device is not reset to factory settings


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