john Singh

There was an issue with the tracking number. I had to have Swappa staff involved as I could not get a response from the seller. The issue was quickly resolved after that and appeared to be an issue on FedEx’s part. Phone was as described.

The S20 plus was listed as "like new" and "near mint condition". What I received was a phone with deep gouges on the screen and the back panel had major gaps!! He told me just to put a screen protector on... and maybe a $20 refund.

It took over 4 weeks to receive a proper refund. He was by far the worst seller I have ever dealt with. Do not buy anything this guy sells.

The phone was in perfect condition. This was a great transaction.

I received the item and it was as expected.