MacBook Pro 2019 - 16"

Customer satisfaction is important to us, and we stand behind the quality of every device we sell. All devices are fully tested and inspected prior to shipment to ensure they match the listing description and function properly.

Returns are accepted only if the device arrives significantly not as described or is found to have a verified functional issue that was not disclosed in the listing. Buyers must contact us within 3 days of delivery to report any problems.

Devices must be returned in the same condition received, with no new damage, locks, account issues, or removed parts. Returns may be denied for devices that show signs of misuse, tampering, accidental damage, software modification, or unpaid balances added after delivery.

Refunds are processed only after the returned device has been received and fully inspected. Original shipping costs are non-refundable unless the issue was caused by our error.

For security purposes, all serial numbers and device identifiers are recorded prior to shipment.

We work hard to maintain our 5-star reputation through honest listings, quality devices, and professional service, and we will always make reasonable efforts to resolve legitimate concerns fairly and promptly.