How can we help you?
Swappa has fantastic support. Our moderators keep an eye on things to ensure listings meet our
strict quality criteria. And we're quick to answer questions.
Commonly Asked Questions
- What criteria does a device have to meet to be listed on Swappa?
- How do I get the PayPal verified icon on my listing preview?
- Why should I not share my ESN / IMEI / MEID publicly?
- Can I change my shipping address after I've paid with PayPal?
- What are Swappa's standards for Device Conditions (e.g., Mint, Good, Fair)?
Questions about a Listing?
If you have any questions about a specific listing, feel free to use the listing page to communicate with the seller directly. Sellers are often more than happy to assist with any questions.
Contact Us
If you'd prefer to contact us directly via email instead of using our form, feel free to email us at [email protected] for assistance. Both our contact form and direct email address will get you in touch with our support team.