O'Crack

O'Crack

On Swappa since July 6, 2021 (3 years, 9 months)

Location: Houston, Texas United States US


220 Reviews • 5.0 Stars
Sold: 933 Bought: 0 Active: 0

- 5 / 5 stars

Very helpful sales team, when the first phone had issues they sent a new one right away.

- 5 / 5 stars

Good

- 5 / 5 stars

I sincerely apologize for the late update. I have received the phone and it works perfectly and the phone condition was exactly as described.
No scratch no sign of use. Just same as the brand new condition!

Thank you so much.

- 5 / 5 stars

Phone looks and works great

- 5 / 5 stars

Works great so far.

- 5 / 5 stars

Phone arrived in perfect condition, would order from again!

- 5 / 5 stars

Received and the phone is working.

- 5 / 5 stars

Received the phone in an excellent condition. Great packaging and fast shipment! Thank you!

- 5 / 5 stars

Excellent service! Item was exactly as described and shipped timely. Seller was quick to respond to communication. Completely satisfied!

- 5 / 5 stars

Phone is in flawless condition and was shipped promptly. Haven't noticed any issues and am very happy with the purchase.

About


O'Crack is renowned in the wireless industry as a trustworthy, wholesaler for cellular devices. O'Crack specializes in the testing and distribution of smartphones, with iOS and Android devices as a core part of our business.

Shipping Policies


Shipping
- Free standard shipping
- Express shipping $30
- No deliveries to P.O. Boxes
- Tracking number will be provided once shipping label is created
- No international shipping

Handling Time
- 1 business day
- All orders will be shipped same day if purchased before 3pm Central Time

Return & Refund Policies


Warranty
- All orders will have 60 days warranty with 30 days money back guarantee starting delivery date
- If item received damaged, customer must notify within 3 days of delivery otherwise customer will be responsible for damage and warranty will be voided
- Items must be returned in same condition

Return/Exchange
- Free shipping labels will be provided
- 5% restocking fee for buyer's remorse (change of heart)
- Refunds will be issued within 3 business day after item's arrival at warehouse
- Exchanges will be provided for manufacturer defects. If exchange not available, refund will be issued
- Serial Number/IMEI of the device must match with the one provided in the packing slip

PLEASE NOTE: Before returning the device, customer must disable the iCloud/Samsung account from the device and perform factory reset. If unable to, please contact us for further instructions. Otherwise, returns will be not processed.


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