Reviews

All (3811) Positive (3704) Neutral (101) Negative (6)

- 5 / 5 stars

Everything seems to be great.

Ryan W. - Dec 30, 2018 *

- 5 / 5 stars

Everything seems to be working great.

Ryan W. - Dec 30, 2018 *

- 5 / 5 stars

PHone activated easily and is working fine. Looks good too.

Neal V. - Dec 30, 2018 *

- 5 / 5 stars

Thank you....

John B. - Dec 30, 2018 *

- 5 / 5 stars

This phone was purchased as replacement for a previous phone purchased from this seller that had a defect in the earpiece (crackling noises during calls). I did have to make another purchase to get this replacement, but the seller shipped it to me quickly and provided free shipping to return the defective phone. I was able to keep the other phone until the replacement arrived. Once I returned the defective phone I was issued a complete refund. The seller was very responsive and helpful in resolving this issue. I would buy from them again.

Philip B. - Dec 30, 2018 *

- 5 / 5 stars

Awesome buying experience. They notified me when the phone I wanted came in. The product I received looked brand new and works perfectly. I received it in two days. Next time we need a phone we are definitely buying from them.

Jeffrey H. - Dec 30, 2018 *

- 5 / 5 stars

Great experience

Michael D. - Dec 30, 2018 *

- 5 / 5 stars

Very fast shipping. Phone was just as described if not better, just a couple of very light scratches on screen but was otherwise flawless. No problems activating or using.

Heath H. - Dec 30, 2018 *

- 5 / 5 stars

Nice phone, arrived as advertised.

Mike F. - Dec 30, 2018 *

- 5 / 5 stars

Great phone, shipped quickly with all the advertised accessories.

Bryan H. - Dec 30, 2018 *

About

Circuitcastle Technologies aims to provide you with a one-stop shop for pre-owned smartphones at a great price for yourself or your loved ones! We specialize in Mint and Near Mint devices.
All Smartphones sold by us are manually tested for full functionality with great detail and all devices sold have 100% clean IMEI. We take pride in providing excellent after sales customer support and 100% customer satisfaction is our top priority. Carrier Service/data plan needed for voice call and/or mobile data are not included with the product. The buyer has to purchase them at his/her own risk/responsibility.
All pre-owned smartphones are inspected and graded according to their cosmetic condition to meet Swappa's requirements for Mint, Good and Fair category. All phones sold by us are fully functional. There are no hidden labels or comments for any functional defects. So you can shop worry free from us!
The Phones sold on this website are guaranteed not to be under any contract and the phones listed as GSM Unlocked will work with majority of the GSM carriers worldwide. The phones sold by us does not come with any warranty including but not limited to water proof feature advertised by manufacturer.
Your satisfaction is our priority. We provide hassle-free returns policy within 14 days of receiving the product. Please read our return policy for more details. The device has to be packed and shipped back in its original packaging and in the exact same condition as received in order to be eligible for return. Please check our return policy for more details on Returns.
All smartphones come with Free Shipping and Free Returns( we provide prepaid return label) within United States unless otherwise specified. We do not sell or ship internationally.

Shipping Policies

The device ships free of cost by USPS First Class Mail on the same or next business day. Delivery time frame for First Class mail is 2 to 7 business days. We offer expedited shipping by USPS Priority Mail for an extra charge of $15. Buyer needs to message on sale page once the purchase is made and we will send invoice for the expedited shipping charge via Paypal to the buyers email address. Once the invoice is paid, the device will be shipped.

Return & Refund Policies

Device Return/Replacement requests have to be made with proper communication via message on Swappa Sale page. We offer hassle free refunds within 15 days of receiving the device. We provide prepaid return shipping label and issue full refund for our listing price. Paypal/ Stripe do not refund their processing fees and this amount will be deducted from the refund.

Order cancellations are subject to full refund of our listing price. The Paypal/Stripe fees for the order will be deducted from the refund as Paypal and Stripe do not refund their fees.

If the package is received in a damaged condition, it must be reported as soon as the package is received. Any device received with damage of any kind including but not limited to any system warning messages (battery not charging or moisture at charging port) must be reported within 3 days of receipt. Damage reported after this time will be assumed by the buyer and the device will no longer be eligible for return.

If the device is returned in broken/damaged or non functional condition including but not limited to water damage it will not be eligible for returns. Once the return is initiated, the device needs to be sent back within 3 to 4 business days. If the device is not received back within 10 days of initiating the return, the return will be closed.
If the proper return process is not followed and the shipping label provided by us is not used to return the device, return will be cancelled. In all circumstances, device needs to be returned in an undamaged condition and in a timely manner in order to receive a refund.
If the device is returned more than 10 days after receiving the prepaid return shipping label, restocking fees of 20% will be deducted from the refund if the return is received within 2 weeks of receiving the prepaid return label. If the device is received after 2 weeks of receiving the prepaid label, it will not be eligible for refund. Replacement may or may not be offered based on availability.

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