Hunter T.

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Fast shipment!! Great packaging! The thermostat worked as expected.. Thank you!! :)

I received an M1 Macbook Pro 2020 13” that had a dysfunctional thunderbolt port. I felt it wasn’t considered fully functional so I disputed it and the seller responded by trying to convince me it was just what happens when you buy a used laptop. This response made me quite nervous as this was my first time on Swappa and I feared that I may be stuck with a purchase that I didn’t feel was done out of full transparency. Fortunately, when I reached out to the staff, they suggested a Genius Bar appointment which confirmed that it was indeed dysfunctional. The seller calmly obliged with the Swappa staff and we proceeded with a return. Overall, I am very happy that the standards of this marketplace are high and the seller was polite and agreeable once we started to carry out the investigation. The issue wasn’t huge so it could have been an honest mistake to overlook it. I just felt uncomfortable when I was told that it was a normal experience to have something “quirky” with the machine.

Worked great, just had to let it charge a bit!

Received the Chromebook and am typing this on it now! Works perfectly.

Device works great!

Thank you for shipping it using UPS ????

looks and works great!

Great seller everything came as described and shipped very fast.

Product just as described it’s super fast shipping!

All good

Thanks so much

Hope you guys don't get no more winter
weather

Thanks!!

charged up great, excellent packaging thanks!

Received item, everything was as described and extremely fast shipping. Couldnt be happier.

Shipped very quickly!

fast shipping,as described

Received the sale item as described. Thanks for the swift shipping.

everything as expected.

Seller was great in communication and great price as well with free 2-day shipping! Can't ask for more!