Wisephone ER

Wisephone ER

En Swappa desde Feb. 17, 2014 (12 años, 2 meses)

Ubicación: Norfolk, VA United States US

Empresarial


1490 Reseñas • 5.0 Estrellas
Vendidos: 2981 Comprados: 0 Activos: 2

- 5 / 5 estrellas

(no se proporcionó descripción adicional)

- 5 / 5 estrellas

another great transaction!

- 5 / 5 estrellas

Phone for some reason did not work on Verizon per their tech support. Seller promptly refunded price and return shipping cost. Seller dealt with the situation very fairly.

- 5 / 5 estrellas

Phone exactly as described and in excellent condition.

- 5 / 5 estrellas

(no se proporcionó descripción adicional)

- 5 / 5 estrellas

Happy with the sale & service!

- 3 / 5 estrellas

Phone arrived with scratches on the screen that were not identified in the sale listing. Seller offered to exchange with another phone, but not wanting to have to deal with more back and forth shipping, I chose instead to accept the seller's partial refund. While that refund resulted in a mostly a fair price for the condition of the phone, and the seller was responsive during the process, I left the experience rather disappointed due to the following two issues:

1) While the seller said that he was doubling the amount he was refunding me for my trouble, he actually wasn't. Comparing the prices of other phones he has listed and their scoring indicated that the amount of money he was offering to refund (which he would not go above) was in fact consistent with what he would normally charge for that score. There was no "doubling" for my trouble.

2) The seller was unable to transfer AppleCare to me, which I understand is not promised in the listing, but was disappointing nonetheless.

- 2 / 5 estrellas

Quick delivery... but Seller did not insure when shipping and never honors their own warranty when the phone was found out to be financed.

- 4 / 5 estrellas

Came in early , phone works as said

- 5 / 5 estrellas

(no se proporcionó descripción adicional)

About


Established in 2014.

Wisephone ER has become a trusted name in the electronic industry. Initially operating online, we ventured into physical retail in 2020 with our Hampton, Virginia location, followed by another in Norfolk in 2021. Specializing in sales, repair, and trade-ins, we offer comprehensive solutions to meet all your electronic needs. With a focus on quality service, we've earned the trust of customers and continue to expand our footprint while staying true to our commitment to excellence.

Shipping Policies


We include free 2-day shipping for all small consumer electronics (phones, tablets, wearables, etc). Larger products are sent via ground shipping. We ship all orders the same day if placed before 2PM EST. Orders placed after the cut off time ship out the following business day.

Return & Refund Policies


We offer a 1 year limited warranty on all devices we sell. This warranty covers defects only and does not cover damage. We accept returns within 30 days of the date of purchase.

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Correo electrónico

[email protected]

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