Business Profile - Phoenix Cellular

Reseñas

Todos (379) Positivo (364) Neutral (8) Negativo (7)

- 5 / 5 estrellas

Device arrived on time and as described. I appreciate the effort made by the seller to ship via expedited shipping to arrive on time for Xmas!

Sarah T. - Ene 03, 2019 *

- 5 / 5 estrellas

Seller delivers what was promised; everything was in the condition they specified. Delivery speedy. Very satisfied.

Christine C. - Ene 03, 2019 *

- 3 / 5 estrellas

Phone works well and was as presented except for one thing. The flashlight on the phone does not work and it was supposed to be in mint condition except for a scratch on the button. Besides that I am satisfied and would recommend the seller.

Thomas A. - Ene 03, 2019 *

- 4 / 5 estrellas

Item was as represented. The seller did not update shipping tracking information on Swappa so had to rely on Paypal and the post office confirmation codes to follow the shipping. This was only an issue because it was time sensitive and the seller did send as promised. It just would have been preferable to include the information on Swappa. Even after shipment was received, shipping info still shows up on Swappa as "not yet provided". I would recommend this seller.

jokiman - Ene 03, 2019 *

- 5 / 5 estrellas

(no se proporcionó descripción adicional)

Priscilla O. - Ene 03, 2019 *

- 4 / 5 estrellas

Good communication and feedback. Courteous. Prompt 2 day shipping as described.

Kathleen V. - Ene 03, 2019 *

- 5 / 5 estrellas

Item was as described and prompt delivery

Marilyn G. - Ene 03, 2019 *

- 4 / 5 estrellas

Took 5 days to get here instead of 2, but otherwise all went smoothly. Ben is prompt to respond to inquiries. And the phone is excellent !

Joella B. - Ene 03, 2019 *

- 3 / 5 estrellas

(no se proporcionó descripción adicional)

Mark H. - Ene 03, 2019 *

About

Chicagoland based mobile device wholesaler, specializing in professionally refurbished iOS devices.

Shipping Policies

We ship out all purchases within 1 business day. Business days are M-F, excluding holidays.

We primarily ship UPS Ground, but may fallback to USPS Priority Mail in certain situations.

Express shipping is shipped via UPS 2-Day or USPS Priority Mail Express

Suites and apartments numbers will likely be subject to Signature Delivery.

We are not responsible for undeliverable addresses or carrier delays.

Return & Refund Policies

A 30-day return policy is offered on all purchases. The warranty period extends until 30 days from the date the shipment was delivered. Due to recent Paypal changes, a 15% restocking fee will be applied to all buyers remorse returns. If the device is found to be defective, restocking fee will be waived.

Warranty is void if either the software or hardware are not in the same condition as described in listing. Including but not limited to: cracked front or back glass, software modifications.

Refunds will be processed the same day the device is returned and verified to be in acceptable condition. To ensure the device is eligible for return, please ensure any iCloud/Google/Samsung account has been removed.

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