Business Profile - Maroon Mobile, LLC

Reseñas

Todos (4127) Positivo (3799) Neutral (222) Negativo (106)

- 5 / 5 estrellas

Phone activated on T-Mobile. Screen hazy/scratched in the center, not mentioned specifically by the seller. Great price.

Paul N. - Dic 30, 2018 *

- 1 / 5 estrellas

Maroon Mobile was very unprofessional throughout the process. I never received confirmation that my phone had shipped until I emailed several times. Then I received a defective phone. When I reached out to the seller to inquire about a possible fix or a return again I received no response to emails, phone calls, texts and FB messages. The seller did not respond until I complained to Swappa. They were nice enough to honor their return policy and sent me a postage paid mailing label. But after returning the phone AGAIN I had to contact the seller multiple times. They never confirmed receipt of the returned phone AND did not issue my refund until I bugged them. I'm surprised by their high rating because my experience showed the people behind Maroon Mobile to be unprofessional and completely lacking in customer service skills.

Sasha O. - Dic 30, 2018 *

- 5 / 5 estrellas

Awesome phone, thank you!

Khoa N. - Dic 30, 2018 *

- 5 / 5 estrellas

Great phone,super fast delivery and great price..

RAFAEL - Dic 30, 2018 *

- 5 / 5 estrellas

Device came as described fast shipping and overall a great experience.

Cesar L. - Dic 30, 2018 *

- 5 / 5 estrellas

Better than advertised, great seller

Mark C. - Dic 30, 2018 *

- 5 / 5 estrellas

Smooth transaction, nice phone

Brian M. - Dic 30, 2018 *

- 3 / 5 estrellas

phone was not delivered, stuck in 'pre-shipment' for 5 business days until I filed claim for a refund at 7th day. Refund was fast at least.

Al P. - Dic 30, 2018 *

- 5 / 5 estrellas

Phone came as advertised. Works great and was shipped promptly. Good experience. Thank you.

Harvey M. - Dic 30, 2018 *

- 5 / 5 estrellas

As described

Sohrab F. - Dic 30, 2018 *

About

Maroon Mobile was launched in April of 2016 as a small business dealing with both retail and wholesale sales of smartphones and other electronics. Our objective is to make sure each and every customer receives a quality device they are fully satisfied with. We strive to improve our logistics and processes to make that happen each and every day.

Shipping Policies

We strive to ship every device within 2 business day when possible. However in most cases we ship within just 1 business day and in many cases we achieve same day shipments when orders arrive prior to 1PM CST. Your device will be shipped with accessories if applicable using FedEx 2-Day Express or option FedEx Standard Overnight if selected.

Return & Refund Policies

A device may be returned within 30 days of the date that tracking indicates proof of delivery. We offer an INDUSTRY LEADING 12 MONTH limited warranty as described in our listing addendum which is inclusive of this 30 days. Devices outside of the 30 day window are subject to repair or exchange only. The device must be identical condition to the way it was shipped and ALL accessories and or other packaging must be included to return the device. Returns are not permitted for any device damaged by a customer and all devices are inspected upon reception at our facility to ensure the device was not damaged. PLEASE NOTE, THERE IS A 10% RESTOCKING FEE ON ALL BUYER'S REMORSE RETURNS OR IN SITUATIONS WHERE THE ORIGINAL ACCESSORIES INCLUDED ARE NOT RETURNED WITH THE DEVICE. ORDER CANCELLATIONS ARE ACCEPTED BUT THERE IS A 5% CANCELLATION FEE IN THE EVENT AN ORDER NEEDS TO BE CANCELLED.

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