B2B Mobile Auction

B2B Mobile Auction

En Swappa desde Mayo 19, 2017 (8 años, 11 meses)

Ubicación: Owings Mills, MD United States US

Empresarial


64 Reseñas • 5.0 Estrellas
Vendidos: 315 Comprados: 0 Activos: 125

- 5 / 5 estrellas

Good seller A++

- 1 / 5 estrellas

Phone was advertised as "Mint" and was not mint at all. Multiple signs of wear. Bad impact marks on the corners, scratches on the front screen and back glass. A phone like this would be normally classed as "Fair".

I contacted them through Swappa about it and they used AI to reply to me. Not once was I speaking to an actual person. To top that all off, YOU have to pay for return shipping and any related costs if you want to return their fucked up phone. If you want a refund, it gets deducted. Scummy company, bad faith practices, I believe they are intentionally acting fraudulently. If I have to complain and spend my own money sending back the phone that I paid for then I am simply not going to bother, and I believe that they are intentionally capitalizing on most people not wanting to go through all that as well. Do not buy any listings from this seller until they start taking pictures of the exact phone they're offering. Don't make the same mistake I did.

- 5 / 5 estrellas

Fast shipping, good phone

- 5 / 5 estrellas

I really love the phone. I ordered a Mint and the condition was brand new

- 5 / 5 estrellas

Very good seller
Phone is in great condition as it is stated

- 5 / 5 estrellas

Exactly as described. Thank you!

- 5 / 5 estrellas

Item arrived quickly and was in good condition as stated. Thank you!

- 1 / 5 estrellas

The phone arrived in good time but it was listed as "mint" condition and it definitely was not. It had scratches on the screen and showed wear all over the sides and back. It even has a yellow spot in the corner of the screen from some sort of damage. It is functional but not even close to mint, maybe good or even Fair just to be safe.

- 5 / 5 estrellas

Arrived quickly and in the condition stated in the listing. Solid!

- 5 / 5 estrellas

Phone was in mint condition, no issue

About


B2B Mobile Auction is a Baltimore-based, R2 Certified business specializing in used and new cell phones and electronics. We test all pre-owned products on-site and supply wholesalers, distributors and retailers with the most popular models at affordable prices.

Shipping Policies


Same-day shipping on business day orders placed before 3pm EST.
Free Express shipping within the Continental USA.
Our Warehouse is operational Monday to Friday.

Return & Refund Policies


60 DAY RETURN POLICY FOR DEVICE ISSUES:
Customers may return their device within 60 days of receiving it if any issues arise, excluding accidental damage. To be eligible for a return, the device must be in the same condition as received, with no signs of misuse or physical damage caused by the customer.

RESTOCKING FEE FOR CANCELLED ORDERS:
A 7.5% restocking fee will apply to any cancelled orders, including those returned for reasons other than a device issue.

RETURN PROCESS:
• Customers must contact Swappa support within the 60-day window to initiate a return.
• Once the return is approved, customers will receive instructions on how to ship the device back.
• Refunds will be processed once the device is received and inspected. Any applicable restocking fees will be deducted from the refund.

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Correo electrónico

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El tiempo de respuesta típico de Swappa para solicitudes de ayuda es de alrededor de 20 minutos... ¡Eso es muy rápido!