B2B Mobile Auction

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B2B Mobile Auction is a Baltimore-based, R2 Certified business specializing in used and new cell phones and electronics. We test all pre-owned products on-site and supply wholesalers, distributors and retailers with the most popular models at affordable prices.

Same-day shipping on business day orders placed before 3pm EST.
Free Express shipping within the Continental USA.
Our Warehouse is operational Monday to Friday.

60 DAY RETURN POLICY FOR DEVICE ISSUES:
Customers may return their device within 60 days of receiving it if any issues arise, excluding accidental damage. To be eligible for a return, the device must be in the same condition as received, with no signs of misuse or physical damage caused by the customer.

RESTOCKING FEE FOR CANCELLED ORDERS:
A 7.5% restocking fee will apply to any cancelled orders, including those returned for reasons other than a device issue.

RETURN PROCESS:
• Customers must contact Swappa support within the 60-day window to initiate a return.
• Once the return is approved, customers will receive instructions on how to ship the device back.
• Refunds will be processed once the device is received and inspected. Any applicable restocking fees will be deducted from the refund.