Whitney B.

Phone was not actually dissociated from its previous owner. I didn't discover this until I tried to activate it and couldn't. Seller processed the return quickly enough and paid for return shipping, but Swappa still took a $10 bite out of my refund.

It's doubtful I'll ever use this site again.

Excellent customer service, honest, and phone was sent as described thats what i thought! i had to change to 2 stars because seller never indicated phone was rooted if i known that i would have a choice not purchase i guess my loss and besides its past 7 days never will i buy again off of here

(no additional description provided)

Should of said fair condition. Phone wasnt in good condition

Battery came damaged.

Device had issues, seller agreed to a return and the buyer sent the device back. Once the device was returned, the seller stopped communicating forcing the buyer to file a dispute to recover the funds.