TM Communications

phone was lost then recovered, description was not accurate but seller did give me a partial refund for skin

I used this phone for about 8 months with no issues until I visited UK in August. I got a pre-paid sim card and slotted it into the phone but to my greatest surprise and disappointment, the phone prompted me to enter the sim unlock code. It cost me 10 Pounds Sterlings to unlock the phone before use even though the seller said the phone was unlocked for all gsm. What a great lie!

So I was sold this phone which works fabulously [was shipped promptly] but comes with a permanent carrier lock. Someone might have tried to unlock it more than the allotted times and had gotten the device locked permanently. I only found out recently, months after having purchased it, because I too went ahead and tried to unlock it via a vendor from ebay, to no success. I am surprised the seller did not make me aware of this. Even more surprised that swappa managed to let a device like this slip thru into the market.

Shipping was prompt but the phone was not in the condition described. Seller said it was "mint" and "absolutely perfect". There were light scratched on the top half of the screen. Also, the phone shipped with a cover that replaced the back of the phone but without the normal phone back. This meant I was not able to use any other case since there was no back for the phone. I don't think that's acceptable for a "mint" condition phone and should have been mentioned in the listing. The seller offered to accept a return, but I didn't want the hassle. I'll just be out the $35 or so that I paid extra for a mint phone.

I’m very disillusioned with phone: -The charger isn’t the original. - In the upper corner is a hit. - The screen has many scratches. And according your description said "Great condition" and isn’t.