Swappa

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Swappa Primo means the best devices: mint condition phones with the most popular configurations and fast shipping. Here’s what you could expect from Swappa Primo devices: Primo Product Swappa twice-certifies each device. Only the best devices are sold under the Primo program. You’ll find the top models of the most in-demand technology. Primo Support Swappa support is second to none. We expect the same of our partners. If problems do arise you'll get support from the Primo seller and Swappa's top-notch support staff. Primo Quality Every Primo product is twice inspected to be sure you get a high- quality, fully functional device is hand packed to ensure it gets to you the same way we shipped it. Free Primo Shipping USPS Priority 2-3 day shipping is free. We ship devices directly from a centrally located warehouse in Kansas City affording faster delivery times to final destinations.

Shipping is free and fast. We ship devices USPS Priority (2-3 day) from a centrally located warehouse in Kansas City affording faster delivery times to final destinations.

* Free shipping includes tracking number and insurance
* Same day shipping if ordered before 12:00 pm CST
* Shipping is only available to customers in the United States
* Items shipped to forwarding addresses are not eligible for return or refund

While we hope that you are always 100% satisfied with your order from the Swappa Store, we know that things happen. Here are the things you need to know for a quick, easy return and refund.

If you do not receive what you ordered then you are entitled to a refund. If you did receive what was advertised then we don't generally do returns.

* Phones must be returned in the same condition and packaging as sold
* Items damaged by the buyer are not eligible for an exchange or refund
* Swappa will provide a prepaid return label for products returned due to our mistake
* Refunds only granted after return received