O'Crack

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O'Crack is renowned in the wireless industry as a trustworthy, wholesaler for cellular devices. O'Crack specializes in the testing and distribution of smartphones, with iOS and Android devices as a core part of our business.

Shipping
- Free standard shipping
- Express shipping $30
- No deliveries to P.O. Boxes
- Tracking number will be provided once shipping label is created
- No international shipping

Handling Time
- 1 business day
- All orders will be shipped same day if purchased before 3pm Central Time

Warranty
- All orders will have 60 days warranty with 30 days money back guarantee starting delivery date
- If item received damaged, customer must notify within 3 days of delivery otherwise customer will be responsible for damage and warranty will be voided
- Items must be returned in same condition

Return/Exchange
- Free shipping labels will be provided
- 5% restocking fee for buyer's remorse (change of heart)
- Refunds will be issued within 3 business day after item's arrival at warehouse
- Exchanges will be provided for manufacturer defects. If exchange not available, refund will be issued
- Serial Number/IMEI of the device must match with the one provided in the packing slip

PLEASE NOTE: Before returning the device, customer must disable the iCloud/Samsung account from the device and perform factory reset. If unable to, please contact us for further instructions. Otherwise, returns will be not processed.