RDX Cellular
En Swappa desde
Ubicación:
Richardson, TX
US
I ordered a device (02/13/22) that was fair w minor issues and items are pulled from stock pictures may not be of device. Nothing mentioned of broken glass on camera glass. Actually shattered since a small piece of glass is missing. Wrote seller no response in over 24 hrs. Requested to hear back within 36 and now it's over 48 hrs. Tried giving the seller of option to repair or replace before requesting refund. Still NO RESPONSE. Still no cell and MY money is now tied up with this crappy seller and put in a dispute with paypal. Definitely wouldn't chance buying from a seller like this. So buyer beware
UPDATE... (02/20/22) PayPal waiting on saler to respond on the claim. At this point STILL NO RESPONSE. Swappa "support" is UNEXSISTENT
UPDATE... (03/01/22) seller finally responded through PayPal, after case was filed, another more waiting time for this "seller" to refund money ALMOST 3 WEEKS and counting
Item came in great condition. Thank You
The phone received was in excellent condition and a fine replacement for the one I ruined when I slipped on the ice. Thank you very much for the reasonable price and the fantastic quality.
Excellent service. Sorry it took so long to rate the sale experience!
Received phone in fair condition but had a crack on the left side which wasn't stated in description.
A+ seller
Phone received as advertised with a couple very minor scratches on the screen...so it was in good condition as stated. I would recommend.
As described, no problems.
Phone received in good condition as pictured. Thanks!
Fast shipping, as described!
About
RDX Cellular is an environmentally conscious retailer, whose focus is on putting quality refurbished smartphones and tablets in the hands of the consumer and reducing electronic waste in our landfills. Our smartphones pass strict diagnostics and are in perfect 100% functional condition. Buy with confidence!
Shipping Policies
We ship same day on all orders prior to 12PM CST
While we guarantee that we will ship your order on time, once the package is in the hands of the carrier we cannot be responsible for delays on the carrier side.
Orders after 12pm Friday will ship the next business day, which in most cases is Monday but may be Tuesday on a holiday weekend.
Regular Shipping = USPS First Class Mail
Expedited Shipping = USPS Priority Mail Express
Return & Refund Policies
30 day warranty on hardware defects.
Any damage from shipping must be disclosed to the seller within 48 hours of the phone arriving.
We will provide free return shipping if you have an issue covered by our warranty. Our warranty covers manufacturer defects such as ghost touches, bad mic or speaker etc.
If a buyer is initiating a return because they changed their mind, found a better price elsewhere, or didn't like the device, a restocking fee of 15% will be applied.
If the buyer is not satisfied with the condition of the device and wants a refund, a restocking fee of 15% will be charged to cover the shipping and insurance expenses. However, if the buyer opts for a replacement, nothing will be charged to the buyer.
Our warranty does not cover physical damage, water damage, custom software, or buyers remorse. A restocking fee of 15% will be applied to these situations.
Devices must be returned in the condition they were received, and be free of account locks, passwords, or any personal info. Any return outside the scope of the covered warranty will be subject to a 15% restocking fee.
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