The Phone Nest

Overall positive but on minor nit. I was surprised that the phones were not fully wiped back to the "hello" state. As these were for my parents, that created confusion as I had to talk them through erasing all the settings and content on the phone before setting it up for themselves.

Overall positive but on minor nit. I was surprised that the phones were not fully wiped back to the "hello" state. As these were for my parents, that created confusion as I had to talk them through erasing all the settings and content on the phone before setting it up for themselves.

Came as listed!

Phone had a damaged charging port, I noticed immediately and contacted the seller within hours of receiving shipment. When I contacted the seller for a refund he was combative and rude, accused me of lying, then tried to charge me a 15% restock fee that was not mentioned in the original listing. Swappa had to advise him not to charge an undisclosed restock fee.
After he received the returned phone and proving there was an issue with the charge port (he uploaded a picture of the phone that confirmed the video showing the issue I added to the sale page) he still insisted phone was not damaged. Eventually I got a full refund but the experience was enough to put me off buying anything on Swappa again. Avoid this seller.

Smooth process

Just like it was listed! Looks incredible and has everything that was promised. I hope I don't have to buy again but if I do I'd buy again from this seller.

Item as described and sent promptly

The fingerprint circle had some scuffing/wear/gunk to clean, but rest of the phone was Mint worthy

The phone is in good condition. Thank you I love it. :)

Great