Global Gadgets Inc.
En Swappa desde
Ubicación:
Conshohocken
US
Empresarial
Thank you
Thank you.
Great condition, fast shipping!
Product came quickly and as described.
A local repair company solved the screen issue for us.
The Swappa vendor repaired the phone incorrectly then sold it as ready for use. When given a chance to correct the screen issue the vendor again choose to sell a bad product.
To resolve the screen issue a local company diagnosed and installed the proper parts.
An LCD screen was used by the Swappa vendor instead of the OLED required by the manufacturer.
This is a very simple miss on the vendors part and a clear example the vendor is either incompetent or does not carry the Swappa quality standard.
I trust that Swappa values its reputation and customer satisfaction. I kindly request that you investigate this matter and take appropriate action to ensure that such incidents do not happen in the future. Additionally, I would appreciate a resolution to this issue, whether it be a refund, compensation for the additional repair costs, or another suitable remedy.
Thank you for the quick mailing and response to my questions.
Despite a visible scratch on the screen, the phone arrived in otherwise good condition. It’s a gift, so I won’t know how well it works until later this month.
Good seller, sent phone quickly.
The seller was very helpful and the delivery was fast.
I received the phone and I am very happy. Thank you!
About
Global Gadgets Inc. is a distributor of all your electronics products. One of our strengths is selling top quality new and previously owned cellphones and tablets. We are dedicated to providing unparalleled customer service and will go the extra mile to ensure you are satisfied with your purchase. Our goal is to have happy repeat and referral customers. Thanks for Shopping!
Shipping Policies
Our goal is to ship each order the same day it is received. We will do our very best to ship your order out within a few hours after receipt.
Return & Refund Policies
We offer a 30-day money-back or exchange guarantee (excluding the shipping and handling charge) for all items we sell.
Our goal is to make every customer transaction our most important. We hope that you are very satisfied with your purchase, but realize that sometimes returns are necessary. If you are not satisfied with your purchase, you may return it for and exchange or refund within 30 days. Returns and exchanges which are not a result of an error by IAW are subject to a 20% restocking fee.
Please note that all returns require an RMA#. Please contact our Customer Service Center to obtain the RMA#. This is a strict requirement so that returns are processed smoothly and efficiently. Any packages received without a proper RMA# will be refused.
If the return or exchange is a result of an error by IAW, we will supply a postage paid label for the return postage. If it is not due to a IAW error, the buyer is responsible for any shipping and handling costs to return the product.
If you receive a damaged shipment, please be sure to take pictures or write down the details any visible damage or and circumstances about the delivery. If you find concealed damage, save the carton and packaging material. Please be sure to call or email our customer service department immediately if you received a damaged shipment.
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