Oura Ring Gen 4

All sales are final unless the item received is incorrect, materially different from the listing, or has an undisclosed functional issue.

Returns Are Only Accepted for Seller Errors

Returns will only be accepted when there is a legitimate issue with the order, including:

The wrong item, model, storage capacity, or color was shipped.
The item is materially different from its listing description or stated condition.
The item has a functional defect that was not disclosed in the listing.
The item is unusable due to an issue that existed prior to shipment.

Returns are NOT accepted for buyer’s remorse or a change of mind. This includes, but is not limited to:

The buyer no longer wants the item.
The buyer found a different item.
The buyer ordered the wrong item.
The buyer does not like the item's appearance, color, size, or condition when it matches the listing.
The buyer's intended use or carrier is incompatible with the item when compatibility information was accurately disclosed.
The buyer simply changed their mind after purchase.

Please carefully review the listing, specifications, photos, condition, and compatibility information before purchasing. By completing the purchase, the buyer acknowledges and agrees to these terms.

Return Requirements

If you believe you received an incorrect or improperly described item, you must contact us through the Swappa sale page before sending anything back. Do not ship a return without authorization.
We may request photographs, videos, or other documentation to verify the issue.
Approved returns must be returned in the same condition as received, include all accessories and components originally provided, and be securely packaged and shipped with tracking and appropriate insurance.
All personal accounts, passwords, activation locks, and other security features must be removed, and devices must be factory reset when applicable.
Items returned with additional damage, missing accessories, altered serial numbers or IMEIs, or other material changes may be subject to investigation and may affect the amount of any refund.

Return Shipping

If the return is approved because the item was incorrectly shipped, materially misrepresented, or has an undisclosed defect attributable to the seller, the seller will cover the appropriate return shipping cost in accordance with Swappa's policies.
Because buyer’s-remorse returns are not accepted, the buyer will not be permitted to return an accurately described item simply because they changed their mind.

Refunds

For an approved return, the refund will be processed after the item has been received and inspected. Refunds will generally be issued through the original payment method.
No refund will be issued for unauthorized returns, items that do not qualify under this policy, or items returned in a materially different condition without a legitimate explanation.

Damaged Packages

If a package arrives visibly damaged or appears to have been tampered with, contact us through the Swappa sale page immediately and provide photographs of the package, shipping label, packaging, and item. Do not discard the packaging, as it may be required for an insurance claim.

Final Terms

ALL SALES ARE FINAL EXCEPT FOR VERIFIED SELLER ERRORS OR ITEMS THAT ARE MATERIALLY NOT AS DESCRIBED. BUYER’S REMORSE IS NOT A VALID REASON FOR RETURN.

This policy is subject to Swappa's current marketplace policies. Where Swappa's policies differ from this policy, Swappa's policies will control.