Apple iPhone 12

30-Day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it in.

To start a return, you can contact us at [email protected], or call us at (646) 869-3017. Please have your order number ready. If your return is accepted, we’ll send you a free prepaid return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at [email protected].

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
We offer exchanges. If you would like to exchange your product for the same item or a different one, you can contact us at [email protected], or call us at (646) 869-3017.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.