Stripe

Swappa uses Stripe to power secure, fast, and trusted marketplace payments.

Fast Payouts. Secure Transactions.

How It Works

Business Sellers can sell with Stripe with a few easy steps.

Step 1

Connect to Stripe

Connect your Swappa business account to Stripe.

Step 2

List and Sell

Stripe payment options available at checkout.

Step 3

Get Paid

Stripe payments are deposited in your bank.

Connect Stripe to Swappa*

* Stripe is currently only available for Business Sellers.

Why Use Stripe?

  • Credit and Debit Cards Accepted at Checkout
  • Low, Transparent Fees
  • Fast Payouts
  • Secure Transactions

Start Selling

Frequently Asked Questions

Swappa marketplace fees are simple, transparent, and lower than the competition.

Each party (seller and buyer) pays a flat 3% Swappa sale fee.

  • Sellers pay 3% of the Ask Price. So if you list an item with a $100 ask price, you pay $3 to Swappa and receive a payment of $97 (minus PayPal payment processing fees).
  • Buyers pay 3%, which is added to the seller's Ask Price when setting the Listing Price. In other words, a listing with a $100 Ask Price will have a $103 listing price. The buyer then pays $103 plus tax (when required). …

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Swappa uses the shipping address the buyer enters during the checkout process. The buyers shipping address is then passed to PayPal, and per PayPal policies, sellers are required to ship to this address in order to maintain eligibility for PayPal protections.

Buyers can also add and edit their shipping address through the My Addresses page on your Swappa profile.

Can I change my address after checkout? No, Swappa does not support changing or updating your shipping address after the payment has been sent. However, if the seller is comfortable shipping to a different address, the buyer can supply the address …

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Swappa primarily uses PayPal for payments due to its seller protections, buyer protections, and dispute resolution process.

  • Sellers are required to have a PayPal account

Buyers have two primary options to make payments through PayPal:

  • Buyers can check out using any available funding source linked to their PayPal account (bank account, debit card, credit card, PayPal balance, etc)
  • Buyers can check out as a PayPal guest using a credit or debit card by clicking the PayPal button and then clicking Pay with Debit or Credit card

Select Swappa sellers also accept credit card payments through Stripe.

  • Stripe can be used …

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To request cancellation as a buyer: Leave a comment on the sale page asking the seller if they are willing to cancel the sale and issue a refund. Please note that Swappa considers all purchases to be final and binding, and sellers are not obligated to refund due to a decision change. Note that PayPal no longer refunds its seller fee when the seller issues a refund. In cases of buyer’s remorse, the seller can withhold that fee from the refund.

To cancel a sale as a seller: First comment on the sale page for the transaction and inform …

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Yes, sellers are permitted to charge a reasonable restocking fee in buyer's remorse situations, provided the restocking fee is clearly mentioned in the listing description.

Swappa does not allow restocking fees when they were not clearly advertised on the listing page prior to purchase. Swappa defines buyer's remorse as any time a buyer cancels a sale or returns a device, through no fault of the seller.

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