Adopt-A-Phone™
On Swappa since
Location:
NW, Arkansas
US
Trusted Enterprise
Everything went well with my purchase of a used Iphone 17 Pro Max from Adopt-a-Phone until I tried to connect to my server. Both IMEI numbers were blocked. The seller told me that I would have to use 'Verizon' as the server, as listed on the original sale website. I tried to subscribe to Verizon online but couldn’t because it was still blocked. When I relayed this information to A-A-P they insisted that it was not blocked and sent me a picture to prove it. I ended up taking the phone to the Verizon dealer where they said "yes, it is still blocked but I should be able to remove it for you." She made a phone call and spoke with someone for about 10 minutes. When she returned, she informed me that the original owner had not made payments and sold the phone. Verizon then blocked the phone. But they were able to clear the block for me, and now I’m satisfied. Looking back, I probably should have spent another $150 and started with a new phone.
Good experience. Thx!
Quick, easy, honest seller. Would buy from again.
awesome . very happy w my purchase 10/10
While they were a little more expensive there packing and presentation were above and beyond. Phone arrives in a branded box designed for a phone with a label and check list. Box included pop socket, tool to remove sim, charger, and cord.
Sale completed satisfactorily. Forgot to mark it complete.
Good
Phone came quickly and as advertised! Will use Adopt a Phone again
Thanks
Thanks!
About
Adopt-A-Phone is your smartphone retailer! We specialize in providing new and like new smartphones for below retail pricing! We have been in business since 2012 and have sold over $30 Million in smartphones and consumer electronics!
We take pride in offering the best customer service, quality merchandise priced below retail, and an amazing overall experience while purchasing online!
Adopt-A-Phone warrants and guarantees every item we sell! Purchase your latest and greatest technology from Adopt-A-Phone!
Don't Shop, Adopt-A-Phone!
Shipping Policies
All items are shipped within 24 business hours via UPS with signature confirmation
Express shipments are shipped with 24 business hours via UPS Next Day Air ($30 Shipping Fee)
100% FREE SHIPPING
1. All items are shipped within 1 business day via UPS !
2. All shipments will require signature and/or ID confirmation
3. No international shipping!
4. Any damage or alteration of device will result in voided warranty/return
5. Freight forwarding company delivery addresses are subject to signature and/or ID confirmation
6. PO Boxes are not accepted due to postal regulation in regards to shipping used electronics
Return & Refund Policies
100% FREE RETURNS FOR DEFECTS/ISSUES
1. Buyers must follow all return policies to get full refund
2. All returned items must be in the same condition as sold item
3. Device returned must be factory reset & iCloud/Google email lock free
4. Any damage or alteration of device will result in voided warranty/return
5. If these policies are not followed, up to 50% restocking fees may apply
6. Buyer remorse returns are subject to 20% restocking fees (this includes purchasing the incorrect carrier)
7. Cancellation of any order prior to shipping is subject to 10% restocking fees
8. By purchasing any item on Swappa, you are agreeing to the above terms as all sales are binding
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