TechPPL

Good communication with seller

Received the phone very quickly, however, touchscreen barely works. I have to smack it on the back for it to work, and I'm going to have to have it looked at and fixed so when I can have a complete functioning screen.

Update: spent $200 on repairs after being told it had “touchscreen disease” thanks!

My son is very happy with this like new phone.

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Upon arrival of the phone, I had to take it in to get the microphone repaired(my callers were unable to ever hear me unless it was on speaker phone). No big deal but worth noting.

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First phone shipped was carrier locked. Seller did get it unlocked promptly but then discovered the phone was defective, battery would not hold any charge and constantly rebooted. Should have been tested to at least see if it booted and charged, no? Seller agreed to replace phone which took over a week to ship and arrive, though to be fair the replacement did seem to be lost in shipping by usps based on tracking info and had to be resent.
Seller did seem to try to do the right thing. Just didn't go as smooth as other phones I have purchased on swappa. Ymmv.

After having this phone on my account for 4 months, Verizon notified me that the phone was being deactivated because the former owner still owed money on the device. The seller said too bad, not his problem.

Edit: The seller eventually issued a Paypal refund Adjusting feedback accordingly.

Great seller. There was a problem but seller worked it out. Excellent communication!

item not as described. had to pay to return defective phone.

Excellent service and condition exactly as described!

item was shipped quickly and in perfect condition, as described.

As described. Quick shipping.

Seller shipped quickly and packaged securely. Item listed as mint but shows small signs of wear on the top and bottom. Not a big deal but worth noting.

Seller was extremely gracious dealing with a mistake I made when ordering.

good seller, but needs to improve communication.

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Very pleased with phone and Swappa transaction... Thanks!

Item arrived in a timely fashion and appears to be in fine working condition. Thank you.

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Great seller - on time and as stated. A++++. Very responsive via messaging!! Thank you

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phone looks great and came in a very timely manner.

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Great phone. Thanks!

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Luckily, PayPal refunded our money after this seller claims to have not received our return, even though the delivery was confirmed. Buyer beware.

Arrived quickly and in perfect condition. Thank you!

Great Seller, Great Phone!!

Great seller, good communication.

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Fast shipping and quick communication. Seller was equitable and pricing was fair. Will do business in future. Recommended.

FAST Shipping!! The seller communicated very well before the purchase, would do business with again.

Phone was as described, and the shipping was fast! Seller reached out to make sure I was aware of the condition of the phone before sending, even though it was listed in the description too. Thank you!

Phone shipped quick and phone was in BETTER condition than described. Thank you!

phone arrived as described! fast shipping! great seller!