Jalen B.

The seller shipped this phone out incredibly fast and was very communicative with me directly. The device itself was completely brand new but it had a defect. Luckily, Verizon was able to replace it because I had their insurance-extended warranty plan on my line. Not sure what would have happened if they wouldn't have been able to do that but mistakes happen. The only reason I held back a star was due to the issue which could have been caught since the phone had been turned on and was on the main home screen.