We had a problem with the iPad charging but this company was great to work with and accepted our return. Would buy again with them with confidence. Positive experience.

I bought a phone listed as mint condition, but there was a dirt speck underneath the screen. I had to argue for a refund even though it's what I asked for immediately upon opening the phone. I uploaded clear, visible photos of the screen with the speck in it, and the seller addressed Swappa instead of me to say they don't see it. I was already unhappy with receiving a non-mint device, but this was also just rude on the seller's part. It took several days of back and forth before being able to send the phone back. I had to pay return shipping since I didn't open the phone within three days of receiving it; the seller should be held to the same standard as customers. I only had three days, but they took as long as they wanted. There are plenty of other reviews here saying the same, and I wish I had read them first. Save yourself the trouble and don't bother with this seller.

Very happy. Phone is as described and arrived on time! Happy to be closer to up to date with my phone

I am happy with the phone. thanks.

Phone is as described. Thank you.

Thank you

Package received within 4 days of buying.
I would give this seller 5 stars

Great product, exactly as described

Condition is as described

Shipped quickly, phone in mint condition as described