Moto E5 Play
Metro by T-Mobile

Listing approved. Thanks for using Swappa.

Sim unlocked?

Hi there,
As far as I can tell, the phone is unlocked. It did have my brother's phone number on it, but I reset the phone. It's wiped. The screen only says "Welcome" English (U.S.), "Let's Go." It's ready to be set up with your information.

I hope my answer is sufficient. Interested? Thank you.

you have inserted a different sim to metropc and it works?

No, I did not insert a different sim card. I took it to a Metro PCS store and the guy there permanently unlocked it, with the existing sim. It's ready to go with whatever carrier you choose. I saw the screen that said "Approved, permanently unlocked."

Thanks for asking.
Londi

50 today

How about $60 since I have to pay for shipping and that will cost around $5 or $6, first class. Sound fair? Everybody likes to get a deal, I know, but I think $60 is fair. It's a brand new phone.

Let's do $60 today. In what city do you live? For shipping purposes.

Thanks.

Hi i offer you $35dlls Will pay asap

Hi, I would like to sell it to you, but will you tell me what city and state you are in? In the U.S.? I don't know how much the shipping will be. It will probably depend on where you are. It would cost me less to ship it if I do not send the original box. Is that OK with you not to get the box? The phone will be well packed.

Please let me know. Thank you.

Nogales az

I was expecting coming with the box, It would cost around $7.50 usps or less

Is the original charger included?

If you are referring to the micro USB charger cable, then no. I needed an extra one. I did state that in my ad. Those are very inexpensive. You can get one at the .99 Cent store or Walmart. Sorry. In what city are you? In the U.S.?
Thanks.

Gerardo, just wondering how is it that you know how much the shipping would cost? If I had to pay $7.50 shipping, as you say, then I think it would be fair for you to pay $40, right? Then I would send the box, too. OK?

To Aiken: If you are referring to the micro USB charger cable, then no. I needed an extra one. I did state that in my ad. Those are very inexpensive. You can get one at the .99 Cent store or Walmart. Sorry. In what city are you? In the U.S.?
Thanks.

Ok we can do $40dlls AND you pay shipping or we can do $30 AND i can paíd the shipping whatever works Best 4 you

Londi, I'm referring to the wall adapter as well. I'd be shipping to Miami

Aiken: I don't have the original wall adapter or charging cable, but I do have a new black wall adapter and black micro USB charging cable I can include. Fits in the original box nicely. If I include those things, I'll have to increase the price to $50. I would need your full address to know what the shipping will be as far as adjusting the price a little.
Are you going to be reselling the phone?

Thank you for your response. I use a transfer service as I do not live in the US. The service has an address in Miami. I do not mind paying $35 for the phone without the box or charger.

Gerardo, OK, $40.00. I need your full name and address as that will determine the shipping cost. If I ship it WITHOUT the box, it would be less bulky for shipping and it would cost me a little less. It will be well packed. I can cut off and include the part of the box that has the IMEI #, the SKU #, the model #, and all the other information about the phone. OK?
I clicked on your name, and it appears that you are also a seller on Swappa. Are you going to be reselling the phone?

Aiken: What is the full address and zip code that I would shipping it to? This information determines the shipping cost. I would appreciate getting $45 for it and I pay shipping.I feel that this is a fair deal. No original box or charging cable or adapter. Packed well in a padded envelope. Deal?

Packaged in a well padded envelope. $35 is the best I can do. I completely understand if you prefer to go with Gerardo's offer for $40

I have to pay import taxes so I am sorry I can't meet you at $45

I understand. Let's just see what happens for a few days. I'm going to be busy for the next few days with other things and can't give this much attention right now. I'll get back to you. Maybe it'll work out with you. Thank you. Merry Christmas.

Thank you for your time once again. Merry Christmas

Hi Gerardo. OK, $40 and I pay shipping. I'll send it in the original box. If you pay today to my PayPal account, I can mail it today, but the post office here closes at 2 p.m. today and it's noon here right now. I don't know how fast payments to PayPal happen.
Or, I can mail it on Monday after I see the payment in PayPal. Thanks.

Ok change It to $40 AND Will make payment

OK, I changed the price to $40. I'll ship it after payment. Thanks, Gerardo.

Londi It says your account Is locked or closed Payee account is locked or closed

Please note that Swappa does not allow the use of private messaging such as through email or telephone. Please do not post or exchange any private contact information and be sure to keep all discussion in the comments. For more information, please visit our FAQ page here: https://swappa.com/faq/general/private_messaging

Thank you!

Gerardo, There is nothing wrong with my account that would prevent you from making a payment to me for my listing. I got a message from PayPal that you should contact them to see what the issue is. This is what they told me:
"There is nothing wrong in your account that could hinder you from receiving funds at all. Please advise the buyer to contact us for further assistance of making a transaction. 1:14 PM - Casey"
Contract PayPal to resolve this. Thank you.

Nope ITS your account that Is locked i tried another post AND goes thru, you can check with swapp or check your PayPal info on your profile

If PayPal is denying a payment, this is usually an issue related to the attempted buyer's PayPal account (sometimes related to their lack of a confirmed shipping address: https://www.paypal.com/webapps/mpp/shipping-address-outside).

While less common overall, the issue could also be related to the seller's PayPal account being limited, so both parties should reach out to PayPal's support team (preferably over the phone) to ensure their accounts are ready to send and receive payments respectively.

From what we can see, other sales seem to be processing without any issues, so it doesn't appear to be an issue with our site. If our support team can be of further assistance, please reach out to us using our help form with any other question rather than posting further comments here: https://swappa.com/help

Thank you!

I called PayPal customer service, 888-221-1161, and the recording said they're experiencing extended wait times, so I could not get a person on the phone. Using the automated system did not result in any help either.
As I stated above, PayPal says there is no issue with my account, that it is not locked. And, the buyer said made another purchase on PayPal and it went through. Very frustrating! I don't know what to do.
Swappa, can you be of any help with this? PayPal is of no help.

Please contact [email protected] in regards to this issue.

Gerardo, I did what you said, believe me, I did call PayPal, the recording said they are experiencing extended wait time so there was no option to speak with a person about this. And, Paypal already told me, through chat, that my account is not locked. I have searched all over PayPal's website to try to figure out what the problem is, but haven't been able to find anything. Usually, I'm pretty good at figuring out things on the computer. The best I can do is to keep call PayPal customer service and hope I can speak with a person.

Did you contact PayPal and did they tell you that my account is locked? If so, that's very strange. Hopefully, we, with some help, can get this worked out and make the sale happen.

Yeap but maybe Is your swappa profile the one that has information missing check with swappa. I have tried another post AND my account works,

Please contact [email protected] in regards to this issue.

GERARDO: THIS IS WHAT SWAPPA SAID.
"Hello,
​Payments are processed through PayPal and their accounts, we do not have any influence on PayPal regarding processing. The issues are on PayPal's side whether it be your account or the potential buyer's account."
I'll try to call PayPal tomorrow, Monday, to see if I can a person on the phone.

Payee account is locked or closed.
Moto E5 Play
Moto E5 Play (Metro PCS) - Gray
• Metro PCS • Gray • New condition
$40 with Free Shipping
Londi P.
Sold by: Londi P.
Lompoc, CA 0
Thats the message i get, if you have someone that has another swappa account ask him just to try Buy It now AND then Buy again AND this message Will appear, It says payee not buyer account you can check It if you think im lying

Gerado, I DO NOT think you are lying, of course not. I believe you. Why would you lie! Wouldn't make sense.

I just don't understand what's going on. I have never used Swappa before, nor have I ever used PayPal. I have searched all over the PayPal website and could not find anything that would explain what the problem is. This is baffling and frustrating. I really do want to do the transaction with you. I don't know anyone else who has a Swappa account or a PayPal account. Please hang in with me to see if I can get an answer from PayPal tomorrow. I have a doctor's appointment tomorrow in Santa Barbara late morning; Santa Barbara is an hour drive from where I live, so driving there and seeing the doctor, then driving back will probably take me around 3 hours.

When I get back, I'll see if I can reach a person at PayPal to get this resolved. I've looked at all of my account information and I can't see that there is anything that is missing or incorrect.

If PayPal is denying a payment, this is usually an issue related to the attempted buyer's PayPal account (sometimes related to their lack of a confirmed shipping address: https://www.paypal.com/webapps/mpp/shipping-address-outside).

While less common overall, the issue could also be related to the seller's PayPal account being limited, so both parties should reach out to PayPal's support team (preferably over the phone) to ensure their accounts are ready to send and receive payments respectively.

From what we can see, other sales seem to be processing without any issues, so it doesn't appear to be an issue with our site. If our support team can be of further assistance, please reach out to us using our help form with any other question rather than posting further comments here: https://swappa.com/help

Thank you!

I think that might be the issue i dont know why swappa isnt helping to check whats wrong

Check that you have the same Email AND address on PayPal AND swappa if you have written wrong or if anything Is differ they might block until you verify AND ITS the same. Also the address physical AND mail address needs to be the same on both swappa & paypal

I did all that. I only have one email address and one cell phone number; it all matches on each acct. I'm guessing that I would have received an email letting me know if something didn't match. I have not gotten any notifications from Swappa or PayPal about anything being incorrect or omitted. I know you're just trying to think of what could be wrong, too. Thanks. After all the messages/chats I've written to PayPal, surely I'll hear something from them. I can call again, too, when I get back from my doctor's appt. tomorrow. Hang in there, Gerardo.

PayPal says there is no problem at all with my account. I'm relisting this phone for a better sale price.

Thats ok

Thats ok

Sorry Gerardo, it just was not happening. I still don't know why.